Introduction The business world at large has embraced the old adage that says knowledge is power‚ and this is reflected in the way organisations now view knowledge. Knowledge has become one of the key resources organisations utilise in their business strategies hence the need to manage it. The field of Knowledge Management is considered fairly new and it has generated a lot of interest within the business circles with individual companies investing a lot of resources in its development and establishment
Premium Knowledge management Management
Queen’s KBE Centre for Knowledge-Based Enterprises 1 WORKING PAPER WP 02-09 KNOWLEDGE SHARING IN A CROSS-CULTURAL SETTING: A CASE STUDY Dianne Ford Dr. Yolande Chan Queen’s University at Kingston April 2002 Queen’s KBE Centre for Knowledge-Based Enterprises 2 Knowledge Sharing in a Cross-Cultural Setting: A Case Study Dianne P. Ford Yolande E. Chan1 Queen’s School of Business Queen’s University e-mail: dford@business.queensu.ca Authors’ Vitae Dianne P. Ford received her B.A. Honours
Premium Knowledge management Management Culture
BUSINESS PRE-SEMESTER EXAMINATIIONS II MBA KNOWLEDGE MANAGEMENT Max.Marks.100 PART – A Answer all the questions (10x2=20) 1. Define Knowledge Management. Knowledge management (KM) comprises a range of strategies and practices used in an organization to identify‚ create‚ represent‚ distribute‚ and enable adoption of insights and experiences 2. List various team members in knowledge management system. a. Knowledge manager b. Project Manager c.
Premium Knowledge Knowledge management
practice” in the context of knowledge management? Why is important to have “proven/best practices”? What are the basic functions of communities and associated examples? What are the approaches that make the “communities of practice” work for ConocoPhillips‚ Fluor‚ and Schlumberger? (p61-64) Knowledge retention has been a top priority for the Aerospace Corporation since its founding in 1960. Most of the programs in which Aerospace is involved go on for decades‚ making knowledge retention critical in the
Premium Management Project management Best practice
Czyszczoń and Aleksander Zgrzywa Politechnika Wrocławska‚ Faculty of Computer Science and Management‚ Institute of Informatics‚ Wybrzeże Wyspiańskiego 27‚ 50370 Wrocław‚ Poland {adam.czyszczon‚aleksander.zgrzywa}@pwr.wroc.pl http://www.zsi.ii.pwr.wroc.pl Abstract. This paper attempts to address the problem of the automatic customer segmentation by processing data collected in Social Customer Relationship Management (Social CRM) systems using Kohonen networks. Presented segmentation approach comprises
Premium Data mining Customer relationship management Cluster analysis
CHAPTER 2 2.1 LITERATURE REVIEW 2.1.1 Knowledge Management Knowledge management is viewed as a “process about acquisition‚ creation‚ packaging and application of reuse of knowledge” (Davenport et al.‚ 1998). Knowledge differs greatly from information or data‚ and systems supporting knowledge management have a broader range of design issues. Knowledge management always multiple users to access documents on the web and even larger data sets residing in the organizations’ intranets and web- accessible
Premium Knowledge management
decision-making process. People are complex and their preferences differ dramatically‚ but economists make three simplifying assumptions that seem consistent with consumer behavior. We assume that preferences are complete and transitive‚ and that more is better. The first two assumptions reflect a broader belief that consumers are rational—that they make logically consistent decisions. Completeness means that‚ when faced with a choice between any two bundles of goods‚ a consumer can rank them so that the
Premium Utility Preference Consumer theory
SIMS KNOWLEDGE MANAGEMENT ASSIGNMENT NO.1 Submitted to: Prof. Supratik Ghatak Submitted by: Rohit Paudel C-41 Batch 2012-14 Knowledge Management The following two companies use knowledge management efficiently: 1. Apple Inc. 2. Facebook 1. Apple Inc: Knowledge Management is Apple’s fundamental core competency‚ and the reason it is successful in its most lucrative attribute‚ innovation. Without knowledge management‚ Apple’s innovation would not be
Premium Data management Management Sun Microsystems
The great San Francisco earthquake of 1906 was a powerful earthquake that shook mainly the city of San Francisco (USA) the morning of April 18‚ 1906. The earthquake was of magnitude between 7.9 and 8.6 degrees Mw1 and its epicenter was according to the experts of the United States Geological Survey‚ on the coast of Daly City and southwest of San Francisco. The main tremors began at 05:12 in the morning along the San Andrés fault. It was felt on the Pacific coast from Oregon to Los Angeles and inland
Premium Earthquake San Andreas Fault 1906 San Francisco earthquake
KNOWLEDGE MANAGEMENT Knowledge management is a process of transforming information and intellectual assets into enduring value. Knowledge Management has two type: 1. Tacit Knowledge Highly personal‚ means the knowledge is unrecorded and unarticulated and it’s hard to formalized and therefore difficult‚ if not sometimes impossible to communicate. 2. Explicit Knowledge Formal and systematic‚ and can be easily to communicated and share‚ for example in a book or a database in a library. Knowledge
Premium Knowledge management Knowledge Management