Applicability of SERVQUAL in restaurants: an exploratory study in a Portuguese resort Vera Patrício (vera.l.patricio@seg-social.pt) Rogério Puga Leal (rpl@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal Zulema Lopes Pereira (zlp@fct.unl.pt) Faculty of Science and Technology‚ Universidade Nova de Lisboa‚ Portugal SERVQUAL is the most popular instrument to ascertain service quality. However‚ some debate exists about its ability to characterize different service
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maxPart 1 COMPANY PROFILE MAX’S RESTAURANT Max’s Restaurant Main office: Max’s Restaurant Marketing 11th Floor‚ EcoPlaza Building‚ Pasong Tamo Ext.‚ Makati‚ Philippines‚ 1231 Phone:dial 7-9000 for Max’s Delivery (Metro Manila Philippines only) Be part of the Max’s Online community by reaching them through the following: Order & Pay Online: www.maxschicken.com Email customercare@maxschicken.com.ph http://twitter.com/maxsrestaurant http://www.facebook.com/maxsrestaurant
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Yuqin Ge Prof. Joshua November Final Draft 4 4.8.2013 Imagination and Reality Individuals live with both imagination and reality. Often‚ imagination is based on reality and rooted reality. They utilize their imagination to image something they have never seen to fulfill their curiosity or something they are eager to realize. In “The World and Other Places‚” Jeanette Winterson depicts a boy‚ a fictional character‚ who imaged flying to many places in his childhood. When he grew up‚ he joined
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people working as a team. A restaurant’s crew is a perfect example of a team. It takes a combination of self driven employees and a strong manager to pull together a great crew. There are plenty positions and functions a crewmember of a restaurant could have. Three very important positions most people notice the crewmembers having at a restaurant are a manager‚ floor worker‚ or kitchen attendant. Waiters/waitresses‚ custodians‚ and busboys are all considered as the floor workers. The floor workers
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candy bar is a butter cookie topped with a thick layer of caramel and the whole bar covered in dairy milk chocolate. The size of the candy fingers is about four inches long and half an inch thick‚ two of these are packaged together in a single wrapper. The Twix brand is owned by Mars‚ Inc which is one of the largest confectionery manufacturers globally. The product was first created by Mars Limited in the UK in 1967 at the company’s factory in Slough which is also where the current Mars Bar was invented
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Harris Steak and Seafood House My favorite restaurant to eat at is called Harris Steak and Seafood House in the small rural town of Fairfield‚ North Carolina. Harris Steak and Seafood House is a one of a kind restaurant that offers a wide variety of fresh seafood and different cuts of dry-aged steaks. This restaurant is very reasonably priced which attracts many customers. I absolutely love the experience of eating at Harris Steak
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CHAPTER 1 1. Introduction Today‚ in the restaurant industry. You need to have a Technology that you restaurant can give much attraction and convience to the costumer. The technologies that will help you provide excellent customer service also need to help you more effectively manage costs‚ production‚ and employees. RMS Restaurant Management Systems are the crucial technology components that enable a single outlet or enterprise to better serve its customers and aid employees with food and beverage
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CLASS VEGETARIAN RESTAURANT TABLE OF CONTENTS * Introduction * Primary objectives of the project * Analysis of restaurant business * Development Plan * Location plan * Layout plan * Resources planning * Operations Plan * Products and services required * The Target market * Competitors * Strategies for sales * Management of restaurant * Forecasting and future INTRODUCTION: The project
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Restaurant Review Last Monday I’ve been at a great Argentinian Style Steak House called “The Knife.” It is located at 602 E. Hallandale Beach Blvd. Hallandale‚ FL 33009. This is more than a traditional “All-you-can-eat” restaurant. The thing that sets it apart from the rest is the Argentinian-style cuts of meat‚ charcoal grilled in the traditional way. It allows each customer to unlimited choices of what he or she wishes to eat‚ and the choice of dessert with a beverage is also included in the
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The meaning of "Crossing the Bar" is about dying and meeting God when you arrive in Heaven. I believe that in the poem the Pilot was capitalized to represent God‚ and being able to be greeted by him when he dies. In lines eleven and twelve when he says "And may there be no sadness of farewell / When I embark;" you could tell that the speaker was accepting his death‚ and did not want anyone to be saddened by him leaving. The tone of this poem is sad since the speaker is dying‚ but it is also
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