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Personal selling is said to be a cost it has a narrow audience and an organization can survive without it. (Discuss) According to Pride‚W and Ferrell O‚ Personal selling can been defined as a process of informing customers and persuading them to purchase product through personal communication in an exchange situation. Personal selling is the process of person to person communication between a sales person and a prospective customer in which the sales person learns about the prospect needs and
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In January 1986 The Body Shop company went to the London Stock Exchange Market. From that day on the organization had to act differently. With a capital injection the company could turn from being a niche retailer to an international corporation . The Body Shop has been listed on the London Stock Exchange for 20 years and finally it was taken over by a cosmetic giant from France‚ L’Oreal‚ in March 2006. It is said that‚ despite this huge change in ownership‚ “Anita Roddick’s baby”
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factors 5. Market Trends 6. The Body Shop Products 7. Vietnam Product Market Entry 8. Legal factors 9. Competition 10. Sales Channel 11. Promotion 12. Appendix and Appendices Executive Summary Global companies today face the problem of initiating a global product launch‚ the situation of which has been further complicated by the changing global structure. To keeping up with the changing trends of economies‚ our company -The Body Shop – is willing to step forward. This proposal
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Question 1 Personal Selling Process My personal selling process consists of the following nine steps: 1. Prospecting 2. Pre-approach 3. Approach 4. Presentation 5. Trial Close 6. Objections 7. Meeting objections 8. The Close 9. Follow up and Service Step 1: Prospecting Prospecting‚ involves the Money‚ Authority‚ Desire (M.A.D) approach. Firstly I analysed my prospective clients to ensure that they had the money‚ authority and desire to purchase the products I was selling. Upon analysis
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The Body Shop Research Proposal 1. Background and Rationale The Body Shop International PLC is a skin‚ hair and body beauty products retailer operating from its headquarters in Littlehampton‚ West Sussex. Founded in March 1976 in Brighton by Dame Anita Ruddick‚ the brand regards itself as an original‚ natural‚ ethical and environmentally aware beauty brand. The organization currently operates 2500 stores in over 60 markets worldwide. Through out the years the Body Shop has developed its brand
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An article extracted from StarBiz on the 15th December 2007 about The Body Shop discusses social and ethical issues such as natural environment‚ social responsibility and moral appeals. Natural environment includes “natural resources which are needed as inputs by marketers or which are affected by marketing activities” (Kotler‚ Brown‚ Adam‚ Burton & Armstrong 2007‚ p.182). In the article‚ The Body Shop is aware of global warming and has taken the effort to lower the amount of wastage they produce
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THE BODY SHOP: SOCIAL RESPONSIBILITY OR SUSTAINED GREENWASHING? Suatu bisnis awalnya hanya bersaing secara kompetitif dengan strategi yang unik‚ yaitu product leadership‚ operational excellence‚ dan customer intimacy (Treacy dan Wiersema dalam Niven‚ 2006). Namun‚ tampaknya hal tersebut menjadi monoton dan perlu terobosan baru dalam berbisnis. Salah satu terobosan dalam bisnis yang mampu memperketat persaingan tersebut adalah social responsibility. Social responsibility dikemukakan oleh Friedman
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Assumptions We are going to show a three years forecast for The Body Shop International; it consists of three main objectives: • To enhance The Body Shop brand through a focused product strategy and increased investments in stores; • To achieve operational efficiencies in the supply chain by reducing product and inventory costs; • To reinforce the stakeholders culture. We extrapolate each account using the percentage of sales of year 2001 to have a first look on the evolution
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“The body shop is committed to being an environmentally responsible retailer. They strive to ensure that the business activities will always contribute to the well being and aspirations of current stakeholders without compromising the needs of future generations. They will apply best practice throughout the business activities and take on a leadership role in areas where they can make a difference and set examples to the industry. They will focus our efforts on issues where their activities have
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