UNIT 301 OUTCOME 1 1.1 Explain why effective communication is important in developing positive relationships with young children‚ young people and adults. * To develop positive relationship we need to demonstrate and model effective communication. * Need to consider how we approach other people and respond. * Positive relationship always enables people to communicate information with one another. * Strong and effective communication helps parents and any adults
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Unit 202 1.1 – Explain The Purpose And Benefits Of Continuously Improving Performance At Work. The purpose of continuously improving your performance at work is so that the business can see that you are a hard worker‚ and that you are trying to improve and develop your personal skills. The benefits of doing this is that the business will be impressed with you progression and they will be more likely to want to keep you on in the end. 1.2 – Explain The Purpose And Benefits Of Encouraging And
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Communication in Health and Social Care. In order to achieve‚ I will explain the role of Effective communication and Interpersonal Reaction in a Health and Social Care setting context. I will also discuss theories of communication such as Formal and Informal communication. In order to have good communication skills it is important to understand the effectiveness of communication and interaction formed between people. Explain the role of Effective Communication and Interpersonal Interaction in a Health and
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Unit 201 Understanding employment responsibilities and rights in health‚ social care or children and young people’s workforce. Outcome 1 1.1 The aspects of employment covered by law are: The disability discrimination act. 1995 Health and safety at work act. 1974 Equality act. 2010 1.2 The main features of current employment legislation are: Wages: The act determines methods of wage payment and establishes the right for you to not suffer from unauthorised wage reductions. Hours: Your employer
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NVQ 2 25/3/15 Kym Barratt Unit 13 Dementia Awareness 1. 1.1 Dementia describes a group of chronic degenerative conditions of brain function. The type of dementia will determine the areas of the brain that are affected and its’ progression. It typically affects memory‚ communication skills‚ personality and reasoning. 1.2 The key functions of the brain affected by dementia are memory‚ ability to make decisions‚ ability to use reason and logic‚ personality‚ ability to communicate and
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Unit 2 1.2 Describe the duties and responsibilities of own job role. My job role it enable Service User’s to live independently‚ comfortably and securely as possible. To promote the opportunity for Service User’s to live in the community for as long as possible‚ by providing care and support to individuals and families. Please see below some examples: 1. To perform basic personal care tasks as outlined in the Clients care plan 2. To help prepare and cook meals if outlined in the care plan 3
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Module 1 Communication‚ Confidentiality and Data Handling Why is communication important in your work setting? Communication is very important because you need to give and receive information and instructions‚ you need to understand and be understood‚ to share opinions‚ knowledge‚ feelings and emotions and to give encouragement and show others they are valued. Communication is an essential tool we use as a carer‚ it is a basic requirement of my job role to communicate with staff‚ family
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the facility * Grievance – Follow the procedures on the handbook about making an Informal/Formal discussion of a grievance * Conflict Management - * Anti-discriminatory practice – Treat every resident and staff equally * Health and safety – Health and safety act 1974 should be practiced inside the facility * Confidentiality – Any Information or discussion eg. Between a carer and a resident should not be shared with others to maintain their confidentiality * Whistleblowing
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Unit 029 Outcome 1 1.3‚ 1.5 1.1‚ 1.2 1.4 1.6 Understand integrated and multi agency working. There are numerous agencies that may be involved with our school for different reasons. If a child is believed to have special educational need; for this there can be different reasons. Such as behavioural problems‚ slow learning or speech impediments. If the child was struggling within class or personally the SENCO would get involved
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nvq 2 3.1 When responding to a complaint you must be polite‚ apologise when needed‚ respond to the complaint as quickly as you can‚ if it is a written complaint make sure that the response is understood‚ inform the manager if needed and also ensure that the subject matter is being resolved correctly and inform the person that complaint that everything is being dealt with. 3.2 The Complaints policy is a recorded and documented procedure that is available to everyone‚ the complainant is listened
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