BUSINESS PROCESS REENGINEERING AT THE HOSPITALS: A CASE STUDY AT SINGAPORE HOSPITAL Arun Kumar and Linet Ozdamar School of Mechanical & Production Engineering Nanyang Technological University 50 Nanyang Avenue‚ SINGAPORE-639798 Email: makumar@ntu.edu.sg KEYWORDS Business process reengineering‚ Healthcare. ABSTRACT As health care costs increase‚ there is a need for healthcare service providers to look for ways to contain costs and to achieve a higher efficiency at their operating facilities without
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1)Airborne’s performance from 1986-1997 can be described as dismal. Throughout the period the company managed to remain profitable every year‚ but they underperformed the McGahan averages. Airborne averaged 1.72% ROS (including 1997‚ which was an outlier for this set)‚ 2.46% ROA‚ and 9.34% ROE. This was compared to the ROS‚ ROA‚ and ROE of 4.7%‚ 5.9%‚ and 12.6%‚ respectively. Airborne also had lower margins than its competitors‚ FedEx and UPS‚ so it can be inferred that Airborne’s performance is
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BRAND AUDIT STRATEGY BRAND MANAGEMENT Brand Audit 1 Nestle juices TABLE OF CONTENTS No. Particulars Page 1 Executive summary 3 2 History and Introduction 4 3 Mission and vision 10 4 Value chain Analysis 12 5 Pest analysis 19 6 Market analysis 22 7 Competitor analysis 24 8 Swot analysis of nestle juice 27 9 Porter five model 30 10 Analysis of buying behavior 33 11 Hierarchy of goals
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In this case study Jeanette‚ is a Hispanic middle school student who has been referred to the school counselor for academic and social support by her homeroom teacher. Jeanette’s grades are declining and she is also experiencing social issues. There have been rumors that she is a lesbian‚ a claim which Jeanette denies. However‚ girls at school do not feel comfortable dressing for gym in front of her and her mother found a love letter from another female. The counselor has had a conversation with
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An Assignment of Business Ethics & Corporate Governance CASE STUDIES Module I BHOPAL GAS TRAGEDY December 3‚ 2009‚ marked the 25th anniversary of the world’s worst ever industrial disaster - the gas leak that occurred at Union Carbide India Ltd’s (UCIL) pesticide plant in Bhopal (Madhya Pradesh‚ India). The tragedy that instantly killed more than 3‚000 people and left thousands injured and affected for life‚ occurred when water entered Methyl Isocyanate (MIC) storage tank No. 610
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Coventry University Harvard Reference Style Guide This Guide shows you how to write in-text citations and a List of References in the CU Harvard Reference Style For more information and the latest version of this Guide: http://www.coventry.ac.uk/caw This Guide is updated annually. Version 3.0.1 Sept 2009. © Deane‚ M. (2006) Coventry University Harvard Reference Style Guide. Unpublished booklet. Coventry: Coventry University. Produced in collaboration with Ray Summers (Illustrations)‚ Lisa
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try to work out what managers do (and what they should do) was a Frenchman called Henri Fayol. Fayol was a mining engineer who became the managing director of an ailing coal mining firm and turned it into a highly successful coal and steel business. All this took place between 1888 and 1918‚ when he retired. In 1916‚ after many years ofthinking about the job of the manager‚ he published a small book called General and Industrial Management. Henry Fayol was years ahead of his time in linking
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In the case study‚ Marshall Metro High School is in great dilemma over the truancy and grades of the students attending the school. The truancy staff initially spent two hours every day calling every student that had not reported in by 9:30 am. but the data showed that only 9% of those students called ever showed up so they decided to change tactics. Ms. Henry‚ the head of the truancy office‚ decided to start calling the habitual late comers at 6:30 am which resulted in 19 out of the 26 students
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1. Institute of Business Administration (IBA) On Number 1 is Institute of Business Administration - IBA. The institute is the oldest business school outside North America established in 1955 by the world famous Wharton School of Finance‚ University of Pennsylvania; later‚ the University of Southern California set up various facilities at the Institute and several prominent American professors were assigned to teach at the IBA. It is the first institution in Pakistan to become partner of CFA Institute
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I Case Study: AdMob Index I. II. III. 1 2 List of Figures ................................................................................................................... II List of Tables ..................................................................................................................... II Abbreviations ................................................................................................................. II Introduction ......................................
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