Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile BUS 520 - Dr. Joy Lee Story August 3‚ 2013 1. Provide a brief (1 paragraph) description of the organization you chose to research. Zappos was founded in 1999 during the dotcom boom by Nick Swinmurn [ (Twitchell‚ 2009) ] on a quest to buy a pair of sneakers at a local mall. It has grown in to a 1.2 billion dollar subsidiary of Amazon.com and a leading on-line provider of everything from shoes
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Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile BUS520 Examine the culture of the selected organization. Explain how you determined that the selected organization showed the signs of the culture that you have identified. Determine the factors that caused the organization to embody this particular culture. Determine what type of leader would be best suited for this organization. Support your position. Imagine that there is a decline in
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Assignment 2; Integrating Culture and Diversity in Decision Making: The CEO and Organizational Culture Profile Naugie Pratt February 7‚ 2014 BUS 520 Dr. Wilkerson 1. Provide a brief statement about Zappos: The online retailer known to many as Zappos Inc.‚ a unit of Amazon‚ is a business based upon family core values. Zappos is inspired by power and service and this enables them to instill the “wow” factor with their customer keeping them coming back for more. They stay competitive
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The company started making profits slowly after making a commitment to customer services; gaining loyal customers. In Early 2009 the company was sold to Amazon‚ closing a $1.2 billion deal (Kopelman at. El‚ 2012). Not only did Swinmurn and Hsieh build a company but they also build a whole new culture. This paper will examine the culture of Zappos.com‚ the factors that demonstrated the culture‚ the type of leader that would be best suited for the company’s culture‚ and the culture change needed to if
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affect the way strategy is determined‚ goals are established and how the organization operates as an entity. Not only are decisions made as a group/community effort‚ but it is stemmed from cultural beliefs/practice/ways of living‚ which varies on a global context. In today’s global market place cultural differences across countries have a significant impact on business decision making; this is manifested in or through most functional areas of businesses including marketing‚ human resources and finance
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and reasoning; overall‚ diversity has a positive effect on a group’s decision-making process. Three cognitive outcomes of diversity are an improved critical thinking and decision-making process; an expanded network of resources for the group; and‚ a stronger communication structure (Griffith & Dunham‚ 2015). Our text explains that group diversity improves task performance and goal orientation. Ethnic and nationality diversity is a positive cognitive outcome of diversity because these types of groups
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Managers are frequently referred to as decision makers. Managers make decisions about every aspect of the organisation‚ including strategy‚ structure‚ control systems‚ responses to the environment and human resources. Decision making is not easy. It is done in the face of constantly changing conditions‚ unclear information and conflicting points of view. Types of decisions and problems A decision is a choice made from available alternatives. Decision making is the process of identifying problems
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The effects of Culture on managers decision making - a case study of Mexico and Germany Christian Becker Sandra Palmér Luleå University of Technology Master Thesis‚ Continuation Courses Marketing and e-commerce Department of Business Administration and Social Sciences Division of Industrial marketing and e-commerce 2009:023 - ISSN: 1653-0187 - ISRN: LTU-PB-EX--09/023--SE Abstract The purpose of this study was to provide a better understanding on how decision making in Germany and
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Organizational Culture and Ethical Decision Making. Corporate culture can be defined as a set of beliefs‚ values‚ goals and norms that help employees solve organizational problems of any given organization whether profit motivated or non-profit ones (Ferrell and Fraedrich‚ 2014 p. 184). This includes behavioral patterns‚ rituals‚ ceremonies and even concepts that help run the daily routines of an organization. Organization culture can have major influences on organizational ethical decision making. According
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discuss leadership‚ group and individual decision making and we will also use case material/experiments to support these areas. We decided to focus in on two leadership’s styles‚ autocratic focusing on Steve Jobs and democratic focusing on Carlos Ghosn‚ we will make reference to individual and group decisions that are influenced by each type of leadership. In our report we will examine variables including culture‚ emotion‚ values and ethics in the individual decision process‚ we will examine other variables
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