On “CRM practices in Retail Sector” Submitted to: Prof. Sushil Chaurasia Tolani Institute of Management Studies Submitted by: Neha Das Retail sector is one of India’s fastest growing sectors with a 5% compounded annual growth rate. Retail is India’s largest industry. It accounts for over 10% of the India’s GDP and around 8% of the employment. Driven by changing lifestyles‚ strong income growth and favorable demographic patterns‚ Indian retail is expected to grow 25%
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Indian Retail Sector March 2011 1 Table of Contents Title Executive Summary Section 1: Evolution of Indian Retail Evolution of Indian Retail Indian retail has evolved into a major growth opportunity Supported by strong economic fundamentals Domestic Retailers Indian retail: Changing with times Indian Retail: 100% FDI – The Implications Industry Speaks…on FDI in Multibrand Retail Section 2: Learning from the Past Learning from the Past Case Study: Vishal Retail Section 3: Consolidation Consolidation
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One inherent risk factor that would impact my audit procedures of Enron were the large number of highly complex accounting entries. For example energy traders were required to book all the projected profits from a supply contract in the quarter in which the deal is made. Such accounting procedures are inherently risky as they make assumptions about price forecasts which can drastically affect earnings. Another inherent risk factor is the frequency of related party transactions. The special purpose
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in the sector started after the liberalization measures were initiated in 1991 in the country. Several large chains have entered the bandwagon and achieved fair to significant success. Indian retailing has evolved over the past decade‚ from largely an ‘informal’ and disorganized marketplace to an increasingly corporatised industry at least in the urban India. This is the largest among all the industries ‚accounting for over 10% of country’s GDP and around 8%of employment. The Retail Industry
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FDI in retail will benefit consumer‚ create opportunities: US Washington‚ Dec 8‚ 2012 (IANS) The US government and corporate America alike have welcomed the Indian parliament’s approval of foreign direct investment in multi-brand retail‚ saying it would spur investment in infrastructure and benefit the consumer. "We believe direct foreign investment in retail will grow markets in India as it has in China‚ Brazil‚ and many other developing economies‚" State Department spokesman Mark Toner
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traditionally protectionist stance and opening up its retail market to greater overseas investment. In 2007 it eased restrictions on foreign investment‚ allowing overseas retailers to own 51% of outlets as long as they sell only single-brand goods. • Government realizes the need of foreign investment to provide the infrastructure - the warehousing‚ distribution and processing operations - that are needed to upgrade India’s chaotic retail industry. An estimated 50% of the country’s fruit and
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Introduction India is in the midst of a retail boom. The sector witnessed significant transformation in the past decade from small-unorganized family-owned retail formats to organized retailing. Indian business houses and manufacturers are setting up retail formats while real estate companies and venture capitalist are investing in retail infrastructure. Many international brands have entered the market. With the growth in organized retailing‚ unorganized retailers are fast changing their business
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THE UK RETAIL SECTOR Retailing is one of the major economic sectors of United Kingdom‚ with retail sales of £221 billion‚ employing around 3 million people and operating over 300‚000 shops. Within the sector there is a scale polarisation at both the business and the store level. The leading retailers are huge‚ multinational businesses which dominate the sector. They operate a range of stores from major hypermarkets and supercentres through to small convenience stores. Retailing is also significant
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PAKISTAN RETAIL SECTOR: Pakistan retail sector was worth $40 Billion dollars in fiscal year 2012‚ and has been growing at 5.3% in real (inflation adjusted) terms for the past five years. PHARMACEUTICAL INDUSTRY: MNCs have a 53% share in pharmaceutical market. Where as the remaining 47% share is among the local companies. There are total 600 licensed companies in the country. According to the data‚ GSK tops the list among MNCs with a share of 11.59%. Where as‚ Getz pharmacheuticals tops the list
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Zimbabwe Retail Sector: A look at some of the challenges presented by good economy growth. By Girland Chibaya A recent Economic Report for Africa mentioned that Zimbabwe is now ranked among the top 10 economic performers in Africa. While this is good news‚ what does this mean especially to those South African retail companies that are looking into investing in the country. A recent trend has shown that most retailers are starting to pay more attention to store growth to both South Africa and Sub-Saharan
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