by permission of Elsevier. 2 Part 2: Internet Consumer Retailing Online File W4.2 Customer Exit Barriers What can companies do to keep customers from leaving their company for another? The following nine “exit barriers‚” based on Diorio (2002)‚ can help companies bolster e-loyalty: 1. Customers’ learning curve. The company’s Web site should be easier to use than any other company’s. To achieve this goal‚ use familiar and easy-to-negotiate menus‚ similar to eBay’s online help. 2. Process
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BLENDING OR/MS‚ JUDGEMENT‚ AND GIS: RESTRUCTURING THE P&G’S SUPPLY CHAIN Presented by Assel Gubaidullina and Carolina Argenté The case study analyzes in great details how by utilizing integer programming and network optimization worked in concert with Geographical Information System (GIS) to re-engineering product sourcing and distribution system for North America. Procter & Gamble is the biggest company in “Fast Moving Consumer Goods”. The company produces 300 brands worldwide in 140
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[pic] International Business Management Table of Contents: 1. P&G Introduction 1. Birth of P&G 2. Timeline 3. Operation 4. Brands & Operation Bases 5. Logo & conflicts 2. P&G in China 1. Culture & Background 2. Reasons 3. Porter’s Diamond 4. Internal Advantages 5. Entry mode & time 6. Advantages Vs. Disadvantages 3. Management & Strategies 1. China Vs. France 2
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P&G OUTLOOK Three billion times a day‚ P&G brands touch the lives of people around the world. This happens because P&G provides branded products of superior quality and value to improve the lives of the world’s consumers. This results in leadership sales‚ profit and value creation‚ allowing employees‚ shareholders and the communities in which we operate to prosper. In 1837 William Procter and James Gamble formed a humble but bold new enterprise. What began as a small‚ family-operated soap and candle
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In the prologue of The Go-Between how does L.P Hartley present the relationship between memory and history? The first line of the novel introduces how L.P Hartley intertwines history and memory throughout the narrative. “The past is a foreign country‚ they do things differently there.” in a literal sense‚ Hartley suggests that the past‚ like a foreign country‚ has different customs to present day. A recurring motif throughout the novel‚ the Boer war‚ can historically be connected to this opening
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1. (a) Give examples of how political-legal forces and technological forces have presented an opportunity or a threat to a particular industry or business organization. Political –legal forces are the most important factor in both opportunity and threat on an industry. Hence‚ both political legal forced and technological forces are a key factor in determining the mechanics of an industry. First of all‚ political legal factors determine the entry and exit barriers. Thus‚ if they were favorable;
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James Gamble were invited by their father-in-law to become his business partners. In the year 1837‚ Alexander Norris‚ their father-in-law had suggested to open a new enterprise which was named as Procter and Gamble. On April 1837‚ William Procter and James Gamble start making and selling their soap and candles. The formal partnership agreement is signed on October 31‚ 1837. 1.2 Nature of Business The nature of the company’s business relies mostly on healthcare products‚ beauty care products‚
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Strategic Locations Proctor & Gamble took time in deciding where to locate both their regional headquarters and the perfume plant in Singapore. P&G decided to place the perfume plant along the coastal part of the country in Tuas‚ Singapore (Moneycontrol.com‚ 2008). The plant operates on a just in time process. The plant receives raw materials only as they need it and send out supplies to the main manufacturing plants to be used in the products only as they need it. By being along the coast it is
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About P&G P&G is celebrating 165 years of providing trusted quality brands that make every day better for the world’s consumers. Two billion times a day‚ P&G brands touch the lives of people around the world. Globally‚ P&G has a turnover of over US$ 43 Billion‚ has on-the-ground operations in over 80 countries and offers over 300 superior quality brands to the world’s consumers. P&G invests US$ 1‚600 Million in R&D ahead of most of its global competitors‚ to ensure innovative and superior quality
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recommended option? What are the implications for P&G’s new post-O2005 organization? What support and/ or resistance do you expect? How will you manage it? 4. Why was SK-II so successful in Japan? How is it creating value and what is the business model? 5. How transferable is this model and what are barriers? P&G Japan: The SKII Globalization Project GLT – Global Leadership Team GBU – Global Business Unit Alan Lafley – head of P&G’s Beauty Care GBU Paolo de Cesare – President
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