Problem Statement Grocery Gateway would like to increase their deliveries from 2.7 to 4 per hour. Dominique Van Voorhis‚ vice president of industrial engineering and operations systems‚ must provide recommendations for improving and optimizing the delivery operations. Situation Analysis Background Grocery Gateway‚ founded in 1997 by Bill Nardo‚ is Canada’s largest direct online grocer and provides its services to residents of the Greater Toronto area (GTA). The company provides approximately
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Grocery Gateway: Customer Delivery Operations Background: Grocery Gateway was founded in 1997‚ by Bill Ni Nardo. In 2001‚ Grocery Gateway was Canada’s largest direct online grocer‚ providing a selection of 6‚500 items from the GroceryGateway.com website. Nature of the Business: Grocery Gateway offers food products with a delivery service competing in the grocery industry. The service is offered to residents in the Greater Toronto Area (GTA)‚ which is the largest urban area in Canada.
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According to the article entitled Online Grocery Shopping: Ripe Timing for Resurgence‚ Maya Swedowsky report that the online shopping for groceries in United States of America is reborn and increasing as the consumers’ behaviour is changing towards online tools to fill in their grocery bags and have been influenced by four factors‚ which are convenience‚ usage of broadband‚ Generation Y‚ and customization of products. This can be proven by the number of grocers which has increased more than 13 times
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CASE STUDY REPORT FreshDirect www.freshdirect.com Online Grocery Store BACKGROUND/HISTORY FreshDirect is an online grocer that provided 100% fresh foods to locations near you and to your front door. It allows you to order your food online and delivery of your food will come the next day. The primary business of FreshDirect to is provide healthy fresh foods for you to shop online without going to the grocery store. FreshDirect key players would be the founders of the company‚ Joseph Fedele
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ELECTRONIC COMMERCE IHSAN ABDULLAH ZUBIR 1061103678 AZRIF REDZA BIN BADZLY 1081103812 AZFAR BIN KADIR 1111114625 MOHD SHAHRIL BIN SULAIMAN 1111114242 Online Grocer 1. What are the reasons you think WebVan failed? There are many reasons why Webvan failed so spectacularly but I’m going to focus on Webvan’s management team and its technology as the panicle reasons for their spectacular failure. To the outside observer
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The US retail grocery industry includes about 65‚000 supermarkets and other grocery stores with combined annual revenue of about $550 billion. Key growth drivers are consumer spending habits and food trends (Blank‚ 2014). Over the past twenty years‚ the traditional supermarket has been shaped and reshaped to try and meet consumer demands. Recently‚ generation Y has begun to push its impression on supermarkets looking for a fresh market and whole foods market approach that bring more natural‚ organic
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Grocery Checkout Key Issue Nathan Felder must decide whether or not it is in his best interest to listen to his investors and attempt faster growth. Alternatively‚ he needs to be able to defend to his investors that maintaining status quo is best for the company because it avoids the risks associated with the growth options. The final decision the needs to be made is whether or not he sells the company. Analysis External Analysis: Porters 5 forces helps to reveal the opportunities for growth
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Grocery Retail Market Analysis Grocery retailing in the US is a very mature‚ saturated market. Consumers will‚ however always need to buy food. The industry is generally a high volume/low margin market‚ which is made up of over 65‚000 supermarkets‚ hypermarkets‚ and grocery stores combining for annual revenues of about $938 billion. The necessity of effective supply chain management‚ keeping costs low‚ has resulted in an extreme concentration of the market‚ where the top 20 competitors generate
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1. The Winn-Dixie Grocery Store- The Winn-Dixie grocery store is in Naomi‚ Florida and is where the first scene of the book takes place. When Opal walks in to get her groceries‚ she sees that it is very chaotic because there is a dog running around. When the manager is still on the floor after getting knocked down by the dog‚ he says to call the pound and Opal doesn’t want that to happen. To save the dog from going to the pound‚ she calls him over‚ as if he was her own dog‚ and decides to adopt him
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OPER3160 Grocery Gateway Case Study Executive Summary To: Al Sellery‚ CEO‚ Claude Germain‚ Chief Operating Officer From: Dominique Van Voorhis‚ Vice-President of Industrial Engineering and Operations Systems Subject: Customer Delivery Operations Issue: Grocery Gateway would like to increase their deliveries from 2.7 to 4 per hour and provide recommendations for improving and optimizing the delivery operations. To optimize delivery operations‚ two solutions are recommended. One‚ an upgrade to the
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