1. Describe four ways that technology-delivered support services benefit the service desk. Internet‚ e-mail‚ instant messaging and chat services. 2. What role do technologies such as he telephone‚ IM‚ and chat play in delivering support? Customers have the ability to interact with a human being. This gives the customers an option to use when they not to wait for an email response that could take longer. 3. What role does e-mail play in delivering support? Email provides the sending
Premium E-mail Internet Instant messaging
system due to the higher data scales supported by current data centers. In a large distributed database usually data resides on servers which are dedicated servers having backups. Therefore‚ large amount of servers are used for this purpose. In this paper it is proposed that instead internet can be used as backbone where Infrastructure-as-a-service (Iaas) service of cloud can be used for storage servers. The advantage of this will be that storage location is abstracted and database can be accessed
Premium Cloud computing
Enterprise Edition Windows 7 Ultimate 32/64BIT *ACTIVATED* Microsoft Exchange Server 2010 Microsoft Office 2010 | | | | | www.amaderforum.com | | | | | | | DOWNLOAD LINK FOR PREMIUM AND FREE USER [ FREE USER CAN DOWNLOAD FROM MEGAUPLOAD OR DUCKLOAD ] JDownloader is a download managerCode:------------------------------------------------- http://www.mediafire.com/file/umfcu784902w6k0/JDownloader_WIN_Setup.exe | | | | Feb 13th‚ 2011‚
Premium Windows Vista Microsoft
Advantages Cloud computing relies on sharing of resources to achieve coherence and economies of scale similar to a utility (like the electricity grid) over a network.[2] At the foundation of cloud computing is the broader concept of converged infrastructure and shared services. The cloud also focuses on maximizing the effectiveness of the shared resources. Cloud resources are usually not only shared by multiple users but are also dynamically re-allocated per demand. This can work for allocating
Premium Cloud computing
parallel computing technology. Trends in commercial and scientific applications are merging as commercial applications perform more sophisticated computations and scientific applications become more data intensive. Today‚ a lot of parallel programming languages and compilers‚ based on dependencies detected in source code‚ are able to automatically split a program into multiple processes and/or threads to be executed concurrently on the available processors from a parallel system. Parallel computing is
Premium Central processing unit
Cloud Computing Bhavin D. Tank (S.Y.B.Sc. (IT)) College of Computer Science and Information Technology‚ Junagadh Ph. +91 - 93282 96802 E-mail: tank.infotech@yahoo.com ABSTRACT: This white paper is an introduction to the terms‚ characteristics‚ and services associated with internet-based computing‚ commonly referred to as cloud computing. Also introduced are the benefits and challenges associated with cloud computing‚ and for those seeking to use communications services in the cloud‚ briefly
Premium Cloud computing
concept of cloud computing and cloud services‚ and we introduce layers and types of cloud computing. We discuss the differences between cloud computing and cloud services. New technologies that enabled cloud computing are presented next. We also discuss cloud computing features‚ standards‚ and security issues.We introduce the key cloud computing platforms‚ their vendors‚ and their offerings. We discuss cloud computing challenges and the future of cloud computing. Cloud computing can be defined
Premium Cloud computing Grid computing
CLOUD COMPUTING RESEARCH WHAT IS CLOUD COMPUTING 1. Definition There are many definitions of cloud computing due to its fast development and vast number of research papers associated with it. A definition from the NIST Working Definition of Cloud Computing published by the U.S.Government’s National Institute of Standards and Technology is “Cloud computing is a model for enabling ubiquitous‚ convenient‚ on-demand network access to a shared pool of configurable computing resources (e.g.‚ networks
Premium Cloud computing
Cloud computing From Wikipedia‚ the free encyclopedia Jump to: navigation‚ search Cloud computing logical diagram Cloud computing is the use of computing resources (hardware and software) that are delivered as a service over a network (typically the Internet). The name comes from the use of acloud-shaped symbol as an abstraction for the complex infrastructure it contains in system diagrams. Cloud computing entrusts remote services with a user ’s data‚ software and computation. There are many
Premium Cloud computing
These days "cloud computing" is the buzzword used to describe the direction in which information network infrastructure seems to be leaning towards. The authors reasoned that cloud computing sprouted from grid computing‚ distributed computing‚ and parallel computing‚ which resonated with the works of Foster‚ Zhao‚ Raicu‚ & Lu‚ 2008 [1]. And like many‚ they found it a challenge to provide an encompassing definition for cloud computing. Foster et al. defined cloud computing as‚ “A large-scale distributed
Premium Grid computing Cloud computing