Contents Executive Summary 1 Introduction 2 Analysis 3 Internal communication 3 External communication 6 Conclusion 10 Recommendation 11 Internal communication 11 External communication 12 Executive Summary BP oil spill in April 2010‚ had incurred serious damage to both the company and publics. Though some internal and external communication strategies were carried out after the accident‚ more improvements should be made by BP to maintain the safety and reputation
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of indicating firms with different issues which have been affected by different external influences and what impact on the firm and the activates which they are involved in. External influences are something which a firm has to think about as it can cause considerable changes to the firm. How the firm changes depends on the business the firm is involved and by what type of influence it is being affected by. External influences can be filtered through four different contextual influences which are
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External communication Communication with people outside the company is called “external communication”. Supervisors communicate with sources outside the organization‚ such as vendors and customers. External communication comprehends all information developed by the company‚ which is related to its activity that is released in the press‚ for public knowledge. Such information is crucial in order to promote the company’s image. External Communication is used for: 1. Through ensuring the information
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Coordination And Communication Within Health Care Organization Health Care Organization is unique and complex entity consisting of groups of specialized people with specific purpose in the set of rules‚ policies‚ procedures‚ relationships and culture. It is highly diverse organization consisting of people from different functionality‚ in management side includes human resources‚ finance and accounting‚ information systems‚ maintenance housekeeping; in clinical side includes physicians specialized
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Gap between service delivery and external communication: consumer expectations are highly influenced by statements made by company representatives and advertisements. The gap arises when these assumed expectations are not fulfilled at the time of service delivery. According to the statement provided by the official website of Hkexpress‚ That’s why we have invested in state-of-the-art Airbus A320 aircraft; to get you to your destination safely‚ on time‚ every time. If customers just focus on the
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Evaluate the external corporate communications of an existing product or service Types of external corporate communications Write down the meaning of each and give examples Related to CWOA * Advertising – Advertising is a way to inform in a way of notice or announcement to the public or businesses about promotions‚ services and products. Other can be information about upcoming events or a massive sale. Advertisement can be informed through TV‚ leaflets and Radio. CWOA inform their customers about
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Contemporary Issues in Management - BUSI1475 Topic: GAINING POWER THROUGH EFFECTIVE COMMUNICATION IN ORGANIZATION Contents 1. Introduction 2 2. concepts of communication and power 2 2.1 Communication definition 2 2.2 Power definition 3 3. communication functions 3 4. Communication process and channels 4 4.1 Communication process 4 4.2 Communication channels 5 5. communication barriers 6 6. Polyphony 7 7. power characteristics and relationship between commnucation
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MANAGEMENT TOPIC 2: Perception and its impact on communication‚ power and politics in organizations Introduction Organizations establishment function to fulfill needs of the people. In today’s competitive and yet challenging world‚ the organizations have to be growth-oriented. Organizations are composed of number of individuals working independently or in teams‚ and number of such teams makes a department and number of such departments makes an organization. It is a formal structure and all departments
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The External Environment All outside factors that may affect an organization make up the external environment. The external environment is divided into two parts: ● ● Directly interactive: This environment has an immediate and firsthand impact upon the organization. A new competitor entering the market is an example. Indirectly interactive: This environment has a secondary and more distant effect upon the organization. New legislation taking effect may have a great impact. For example‚ complying
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ORGANIZATION GROUP FLOW In an organization‚ communication flows in 5 main directions- 1. Downward 2. Upward 3. Lateral 4. Diagonal 5. External 6. Laissez-faire 1. Downward Flow of Communication: Communication that flows from a higher level in an organization to a lower level is a downward communication. In other words‚ communication from superiors to subordinates in a chain of command is a downward communication. This communication flow is used by the managers to
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