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    Joseph M Juran

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    Joseph M. Juran Introduction Joseph M. Juran made many contributions to the field of quality management in his 70+ active working years. His book‚ the Quality Control Handbook‚ is a classic reference for quality engineers. He revolutionized the Japanese philosophy on quality management and in no small way worked to help shape their economy into the industrial leader it is today. Dr. Juran was the first to incorporate the human aspect of quality management which is referred to as Total Quality

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    Sidney Crosby

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    Sidney Crosby The place was Halifax‚ Nova Scotia. The Day was Friday‚ August 7‚ 1987. On this day‚ a man‚ Troy‚ and a woman‚ Trina‚ rejoiced in the birth of their first born child‚ a son. A son that would soon choose to live‚ eat‚ and breathe hockey. A child‚ unknown at the time‚ who would soon take the National Hockey League by storm. A child who would become the greatest‚ talented player of all the hockey world‚ and who would remarkably achieve this goal by the age of nineteen. This is Sidney

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    Fanny Crosby

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    Frances Jane Crosby (1820-1915) There are plenty of notable female hymn writers throughout the turn of the century. They have all blessed us with their musical talents‚ poetic filled lyrics‚ and their encouraging songs of worship. In the early eighteenth and nineteenth centuries‚ female composers started to illustrate their musical talents. There were quite a few of famous female hymn writers but this person I took interest in quickly. Now I want to play a game called “Guess Who’s this Hymn Writer”

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    Philip Crosby

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    Philip Bayard "Phil" Crosby‚ (June 18‚ 1926–August 18‚ 2001) was a businessman and author who contributed to management theory and quality management practices. Crosby initiated the Zero Defects program at the Martin Company Orlando‚ Florida plant [1]. As the quality control manager of the Pershing missile program‚ Crosby was credited with a 25 percent reduction in the overall rejection rate and a 30 percent reduction in scrap costs. In 1979 after a career at ITT‚ Crosby started the management

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    Philip Crosby

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    By: 11 & 23 Discussion Topics • Biography and related works; • 4 Absolutes of Quality Management • 14 Points for Management • Quality Principles & Applications Philip B. “Phil” Crosby • Born: June 18‚ 1926 at Wheeling West Virginia • Died: August 18‚ 2001 (age 75) at Asheville‚ North Carolina • Cause of Death: Respiratory failure • Education: Undergraduate degree at Ohio College of Podiatric Medicine‚ honorary law degrees from Wheeling College and Rollins College‚ and an honorary

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    DEMING interview

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    CONTROL DE LECTURA LECTURA 3 The Roots of Quality Control in Japan An Interview with W. Edwards Deming6 Dr. Deming‚ you said it will take about thirty years for the United States to catch up with Japan. This is a somewhat pessimistic view of the United States. Would you elaborate on this point? I don’t really know how long it will take. I think hit will take thirty years; it should take all of thirty years. I don’t think America will catch up with Japan because‚ so far as I can see‚ the Japanese

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    Deming Philosophy

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    will: Set an example; Be a good listener‚ but will not compromise; Continually teach other people; and Help people to pull away from their current practices and beliefs and move into the new philosophy without a feeling of guilt about the past." Deming advocated that all managers need to have what he called a System of Profound Knowledge‚ consisting of four parts: Appreciation of a system: understanding the overall processes involving suppliers‚ producers‚ and customers (or recipients) of goods

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    Demings Approach

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    overall goal of achieving customer satisfaction. Along with the fourteen basic points of his theory of management‚ Deming also defines what he calls the deadly sins and diseases that virtually every company in the West is being crippled by. It is vital to grasp from the outset that Deming’s philosophy requires the highest level of corporate cultural change. The initiative to implement the Deming approach must start at the top and will almost without doubt change many of the traditional views held by the

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    Deming Principles

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    Joseph M. Juran’s Principles 1. Build awareness of the need for quality and an opportunity for improvement 2. Set goals for improvement 3. Organize to achieve goals 4. Provide training 5. Carry out projects to solve problems 6. Report progress 7. Give recognition 8. Communicate results 9. Keep score 10. Maintain momentum Dr W. Edwards Deming’s Principles 1. Create constancy for the purpose of improvement of product and service. Allocate resources to provide for long-term needs with

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    Who is Dr. Kaoru Ishikawa? Dr. Kaoru Ishikawa has been a great influence on many areas including management and quality. It has been said that Dr. Ishikawa is one of the world’s authorities on quality control. The companies that he has helped turn out higher quality products at lower costs include IBM and Bridgestone (Dr. Kaoru Ishikawa‚ 2010). Dr. Kaoru Ishikawa was a Japanese professor and a very influential quality management innovator. Dr. Ishikawa is best known for the cause and effect diagram

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