Case Study: Continental Airlines Q.1. What is the business benefit of the Call Miner system? Provide some additional example beyond those discussed in the case? To provide better service and market analysis successfully in an increasingly complex and information-rich society‚ company must need to use technology. There are several business benefit of this technology. Technology such as CallMiner has different kind of benefit in different areas such as sales and marketing‚ customer service etc
Premium Customer Customer service Technology
Marvel Enterprises‚ Inc. 1. In your view‚ what strategic direction should Marvel Enterprises’ Vice Chairman Peter Cuneo and his colleagues pursue? Why? How? I think that Cuneo and his colleagues should put their focus on characters less-known by the general public. I think they should try to incorporate them with larger characters to draw interest to them‚ similar to how the newest Dark Knight movie ended with Robin. Once they have a basis of characters then they could focus on more
Premium Superhero Comic book Marvel Comics
The Harvard Management Co. and Inflation-Protected Bonds TIPS and Risk Management: How can you combine regular (nominal) Treasuries and TIPS to build a hedge portfolio that has exposure to inflation risk‚ but not to real interest risk? To hedge bond portfolio that has exposure to inflation risk‚ one could simultaneously take long positions in TIPS and short positions in nominal Treasuries with equivalent terms to maturity. To be specific‚ if the inflation increases‚ TIPS are likely to outperform
Premium Investment Bonds
2011 RBC Financial group LESAGE Quentin SUBIRANA Paul [CUSTOMER PROFITABILITY AND CUSTOMER RELATIONSHIP MANAGEMENT AT RBC FINANCIAL GROUP (ABRIDGED). ] [Type the abstract of the document here. The abstract is typically a short summary of the contents of the document. Type the abstract of the document here. The abstract is typically a short summary of the contents of the document.] 1) Evaluate RBC’s customer strategy. Unlike most banks‚ RBC Royal
Premium Customer relationship management Marketing Customer service
Ocean Carriers Case Report Executive Summary Ocean Carriers is evaluating a proposed lease for a ship over three years starting in 2003. Currently‚ Ocean Carriers does not have any ships that are available to meet this customer demand. This report will assist VP of Finance Mary Lynn to make a decision on whether or not to commission a new carrier and how long to hold on to this asset. Based off a financial analysis using the data Ocean Carriers has provided‚ the final recommendation is that
Premium Net present value Investment Depreciation
Cinemex Cinemex is a Mexican venture started by two Mexicans (Dávila and Fastlicht) and one American (Heyman) entrepreneurs‚ which met while doing their MBA degree at Harvard University. The venture consisted in creating a new cinema experience‚ including more screens and movie prints (4-14) per theater‚ excellent seating/service and outstanding projection and sound presentations never seen before in Mexico. 1. Defining the Problems There are several decisions that need to be done as Cinemex is
Premium Mexico Mexican American United States
http://www.studymode.com/essays/Ocean-Carriers-133412.html Average daily hire rates are determined by market supply and demand. Factors such as the number of operating vessels‚ number of scrapped vessels per year‚ the age of the ships‚ the efficiency of ships‚ and market expectations of supply and demand; consequently‚ these factors drive average daily hire rates. Market conditions also drive rates since demand is dependent on the world economy. When the economy is strong‚ the demand increases‚
Premium Supply and demand
face serious penalties‚ legal fees‚ and even go to jail. In support of exclusions from gross income relating to discharge of indebtedness‚ Stevens v. Commissioner 2008 is a primary example as the court case was held in the United States Tax Court. Gerard Stevens was held responsible for determining a $21‚323 deficiency in his Federal Income Tax for 2003 and the argument was whether Stevens failed to include in income his discharge of indebtedness or if he was liable for the accuracy-related penalty
Premium Tax Taxation in the United States Taxation
only 3 years. Based on the calculations of the costs of construction against the value of the contract‚ it is recommended that Ocean Carriers not go ahead with the construction. However‚ if a strategic alliance can be created with another carrier to lease their vessels‚ Ocean Carriers should accept the contract. If the strategic alliance is mutual‚ Ocean Carriers should build the vessel to add on to its own fleet. Key Financial Issues Mary Linn has to deal with the following key financial issues
Premium Net present value Investment Profit margin
Case 3-1 HOTEL CONTINENTAL In July 1989‚ Mr. Oscar Mendoza‚ owner of Triumph Tours read in the newspapers anadvertisement for the leasing of Hotel Continentals facilities. During the last six months‚ OscarMendoza has been seriously thinking about operating a hotel to complement his travel agency business.Oscar Mendoza had been experiencing difficulties in getting hotel accommodations for his tour groupssince last year during the peak travel months of December‚ January‚ July and August.Hotel Continental
Premium Hotel Rooms Hotels