Promote communication in health and social care settings. Introduction. Within this assignment I will describe the importance of communication in working with service users. To do this I will answer the following criteria.
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Explain why it is important in a health and social care setting to have secure systems for recording and storing information (HSC028-1.1) In a health and social care setting‚ there are a number of reasons why it is important to have secure systems for recording and storing information. Some of these reasons include: To protect service users’ and even care workers’ private information from unauthorised viewing by third parties (other people who are not supposed to have access to those information)
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1.1 It is very important to ensure that your setting supports and promotes diversity‚ equality of opportunities and inclusion. By promoting these 3 things it will help children and young people to progress in all areas of their development to have the best possible chances in life. Diversity is what sets people apart from each other‚ a difference in appearance‚ gender‚ sexuality‚ culture‚ religion or disability. Without diversity the world would be a rather boring place although sadly throughout
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Workbook one Principles of communication in adult social care settings 1) Sign language Lip reading Makaton Braille Technological aid Human aid – interpreter – translator –signer 2) They are hurt They want food They are tried General interaction They want a drink 3) a) colleagues – the environment will be a pleasant and positive one to work within if colleagues communicate regularly therefore promoting team work. b) the service user- people usually feel satisfied
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To improve security and confidentiality in the workplace‚ you should: • Not allow computer screens to be seen by unauthorised people • Ensure people can’t see confidential documents that aren’t meant for them • Log off your computer if it is unattended • Use computer passwords that are not easy to guess • Double check outgoing emails before you send them • Never gossip or share confidential information • Err on the side of caution when disclosing information
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| Confidentiality in Group therapy | | ------------------------------------------------- Over the past several decades the advancement of group modalities in the mental health profession‚ has brought about several potentially challenging ethical and legal scenarios that pertain specifically to confidentiality‚ privileged communication and privacy in group work. The inherent power of therapeutic groups to bring about personal change for members has seen increasing recognition in recent
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Unit 2 – introduction to personal development in Health‚ Social care or Children’s and Young people’s settings. 1.1 Key Responsibilities: * To support individuals in their home and in the community. * To support service users to ensure that their physical‚ social‚ emotional and intellectual needs are met. * To support the personal development of each service user‚ ensuring that they are treated as an individual with their own unique support needs. * To ensure that the dignity and
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age‚ race or gender; treating people according to their individual needs. To protect the rights and promote the interests of clients and employees respect for individuality proving and promoting equal opportunities recognizing individuals needs of care and preferences. Supporting clients to take control of their own life choice and independence. For example I was facilitating a group regarding substance misuse and a client told me she didn’t need to be there as she never used drugs and wasn’t a “junky”
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Principles of communication in adult social care settings 1.1 People communicate to develop relationships whether they are personal or professional‚ to share information. To ask questions and to answer questions socially. 1.2 Building of trust and understanding between people makes it easier to get things done. Working as part of a team you need to work alongside colleagues and share a workload. If there are good relationships‚ then working becomes easier because people will co-operate and
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Confidentiality within this scenario is defined as Sam’s personal information being kept private by the nurse caring for him (Burns‚ 2015). This implies that the nurse has a responsibility to maintain Sam’s confidentiality‚ because they have legal requirements to do so (Aldworth‚ 2009). This is supported by the nursing and midwifery council (2015) which states that within all care settings nurses should always make sure they are respecting their patient’s right to privacy. This implies that the
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