Cases Study Strategy in the digital Economy Case study Digital Economy Buying travel on-line: choosing a strategy for the internet age Internet technology is revolutionising the $100 billion global market for travel booking. This case explores the changes and the uncertainty. It raises the question of which strategic route to choose when developing a strategy‚ especially for smaller travel companies. Travel agencies and package tours For much of the past 50 years‚ many travellers have used independent
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management h113 13 13-12-2007 16:03:30 1.1 Selection and reservation Hotel associates must look at a guest’s stay from the guest’s perspective. How does the guest experience his stay at the hotel? What does the guest need and what are his wishes? In order to fulfil these needs and wishes‚ hotels must gather as much information about the guest as possible. Therefore it is essential that hotel associates know about the different reservation possibilities the guest can choose from‚ understand the
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Moreover‚ using the online to make hotel room reservation has brought about a number of benefits. First‚ an individual can book room from home by using online security to protect their privacy and financial information. Unlike the past where personal information may be given to a middle party (Travel Agent)
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Resource Allocation in Hotels –Alternative Distribution Options The number of reservations flowing to hotels through the electronic and switchboard distribution channels – the Internet and reservation call centers – is growing steadily. Once a minor contributor of bookings‚ they are now primary business sources and grow more important with every passing month. This productivity growth has heightened emphasis throughout the hotel industry on using the electronic and switchboard distribution channels
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by: Salwa Al Turk P - Planning: Getting Things Started I am the owner of a small-size travel agency called Dream Travel. The agency is situated in Gefinor Centre‚ Hamra‚ Beirut. I have three employees working in the agency‚ two for general reservations and ticketing and the other employee deals with tailor-made packages. I also have an office boy whom I send to do different errands. As a non-IATA travel agency‚ I am not able to issue tickets‚ book hotels‚ etc. except by the help of other IATA-certified
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just helps plan the itinerary‚ but also takes care of all the travel worries. Thus starting from the flight bookings to airports transfers to hotel reservations and entire sightseeing tour‚ all is managed by them providing the travelling experience. The service coverage are included sightseeing tours‚ air ticketing‚ visa arrangements‚ hotel reservations‚ transfers‚ business meetings conferences arrangements and travel consultations. The economic benefits from the inbound tour operations in Hong
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A travel agency is a retail business that sells travel related products and services to customers on behalf of suppliers such as airlines‚ car rentals‚ cruise lines‚ hotels‚ railways‚ sightseeing tours and package holidays that combine several products. In addition to dealing with ordinary tourists most travel agencies have a separate department devoted to making travel arrangements for business travelers and some travel agencies specialize in commercial and business travel only. There are also travel
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Destination | Request for car rental | Reservation call | Customer | Reserve vehicle | Vehicle availability status | Passengers | Pickup vehicle | Pickup date | Customer | Pickup vehicle | Car rental system update | Staff | Vehicle return | Due date for rental | Customer | Vehicle return | Car rental system update | Staff | Generate Bill | Vehicle Return | Operator | Bill | Update System | Customer | Payment Mode | Billing | Customer | Payment | Update System | Officer | Vehicle Rental Use Case
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| 2010 | | ASSIGNMENTNooriya Zaheer Lecturer: Mrs. Marwa FouadSubmission Date:16 March 2010 | [Relational Database systems (cS274)] | The case study records information about scheduled and planned flights for an airline and the flight reservations made by customers. The key elements in the system revolve around Planned and Actual Flights‚ and the reservations made by customers of actual flights. | Contents Current Business Activities and Operations: 3 List of Business Rules:
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its human travel agents with an automated travel agent system for processing flight reservations. The automated travel agent will intermediate between travelers and the MTC corporate computing system‚ which interfaces with commercial airline reservation services (e.g.‚ SABRE). Like a human travel agent‚ it will assist travelers in booking‚ changing‚ and canceling flight reservations. If‚ for any reason‚ a traveler making a flight reservation travel request prefers human assistance‚ she will have
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