Debonairs Pizza – “Try Something Amazing” Brief Background Known as the leading pizza quick service restaurant in South Africa‚ Debonairs Pizza was established in 1991. The two university students (one of them being Craig McKenzie) who founded this restaurant (operating in Pietermaritzburg from a family bakery) played a key role in setting up Debonairs to what it is today. Currently in South Africa there are 382 outlets (as of 28 February 2014). Recently‚ Debonairs has been launched in Mumbai‚ India
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CASE STUDIES PIZZA HUT INDIA Overview Launch of a New Pizza Crust - Freshizza Create awareness for the introduction of the new pizza crust ‘Freshizza’‚ highlighting FRESHNESS of the dough as a key ingredient for a perfect pizza. Situation Analysis Each Pizza Hut restaurant prepares fresh dough several times a day on premise‚ unlike competing brands whose stores receive crusts from a few central commissaries making the dough older by 1- 2 days. This fact had not been leveraged by Pizza
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14th Street Pizza: the next BIG thing or a sinking ship? Introduction While driving to his office in Khayaban-e-Nishat‚ Phase 6‚ Tanveer Yusuf was thinking about the good old days when he started 14th Street with his two best friends NaveedGodil and AmjadTumbi. Despite the amazing response that they initially got‚ the ship now seems to be quite in a bit of a lurch. Started by three best friends‚ 14th Street was supposed to be the next big thing. Being the pioneers of the 20” pizza they intended
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California DMV In 1987‚ the California Department of Motor Vehicles (DMV) embarked on a major project to revitalize their driver’s license and registration application process. DMV’s project was supposed to deliver everything that the department was looking for: ability to track of the state’s 31 million drivers’ licenses and 38 million vehicle registrations. By 1993‚ after $45 million dollars had already been spent‚ the project was canceled. The San Francisco Chronicle described the situation as
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The Pizza Puzzle Case Study In the case‚ Sharon worked in a restaurant as Food Service Manager‚ he noticed pizza was popular in the recent days and tried her best to plan a proposal to let the restaurant she worked had the most profit. It was good for his corporation and the people who worked for it. If implemented‚ Sharon’s proposal treats the competitors as mere means in the case. When Marigold Inn start making pizzas and improve their quality to be as good as other firms‚ other firms will
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Please describe how Pizza Hut improves customer satisfaction through CRM program. In 2005‚ Pizza Hut started the CRM program which consisted of the following three: 1-800 hotline‚ Customer satisfaction/loyalty survey‚ and Bonus program. The 1-800 hotline: From looking at the CRM model above‚ you can see that the hotline allowed Pizza Hut to ‘Interact to improve knowledge’ about the customer’s wants and needs. By knowing what the customers are happy or unhappy about‚ Pizza Hut can take different
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Communication Case Analysis 1|Page Domino’s Pizza Social Media Crisis Situation Communication Case Analysis The Problem The facts that are connected to the problem find their routes in managing 2|Page communication crisis situations based on the social media. Due to an unpleasant incident in one of Domino’s branches‚ the managers were cough by surprise and found themselves unable to cope with it instantly and effectively. On Monday‚ April 13‚ 2009 two Domino’s Pizza employees posted a video
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An essay on pizza I shall now enrich your life by sharing with you about pizza. Advancments in pizza can be linked to many areas. Given that its influence pervades our society‚ pizza is featuring more and more in the ideals of the young and upwardly mobile. The juxtapositioning of pizza with fundamental economic‚ social and political strategic conflict draws criticism from the aristocracy‚ obviously. Relax‚ sit back and gasp as I display the rich tapestries of pizza. Social Factors Interweaving
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Memo To: California Choppers Advisory Board From: Date: Re: Operations Review The California Chopper’s financial position is in fairly good standing. Although‚ there are some concerns in certain areas‚ which will be discussed below. Attached to the memo is an excel spreadsheet that can be used for referencing. Liquidity California Choppers (CC) appears to be acceptable in terms of their liquidity. Their current ratio seems to be right around the industry average for the past
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Nestlé Refrigerated Pizza Case Executive summary: In 1990 Nestlé Refrigerated Food Company‚ NRFC‚ subsidiary of Nestlé S.A‚ had to decide about the launch of a refrigerated pizza‚ under the name of Contadina pizza‚ continuing the build of the refrigerated food category it started few years ago with the launch of the Contadina pasta and sauces‚ and where the satisfying results exceeded expectations‚ NRFC would be then the first mover in this new category product‚ pre
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