DOWNLOAD BUSN 258 Week 8 Final Exam Multiple Choice 1. (TCO 1) The best way to win customer loyalty is to 2. (TCO 2) Which of the following problems is NOT listed as a people turnoff? 3. (TCO 3) Small companies can compete against larger ones if they offer 4. (TCO 4) Which of the following is NOT an example of something a company can do to enhance extrinsic value? 5. (TCO 5) Companies cannot wait years for their customers to see long-term value‚ so they should 6. (TCO 4) Smart companies
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Review Questions BUSN 258 Customer Relations Sam Torres III Week 2 Assignment Review Questions: 8. What are some factors (patterns of behavior) that project a company’s culture? List several examples from organizations you work in. The factors that are most important in the creation of an organization’s culture include founders’ values‚ preferences‚ and industry demands. A company’s culture‚ particularly during its early years‚ is inevitably tied to the personality‚ background‚ and values
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BUSN 258 Week 2 You Decide The biggest critical issue that we are dealing with is lack of communication and everyone is out to blame the other instead of working as a team. Bob (the sales manager) is blaming the mistake on the customer. The operations manager is also blaming the customer on not sending in all the information that was needed. The CFO is blaming sales and operations. The customer service representative‚ Monica‚ is blaming the customer for not getting the information in on time
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TO DOWNLOAD BUSN 258 Midterm Exam Multiple Choice 1. (TCO 1) The letter L in the acronym LIFE stands for ________. 2. (TCO 2) The Gallup organization studied the impact of customer ________ on long-term customer loyalty and profitability. 3. (TCO 9) Despite many similarities between them‚ Wal-Mart and K-Mart have very different results‚ largely because of "little things" that seem to result in better customer service. How do the sales of these two companies compare? 4. (TCO 10) Customer
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References: (Kelly‚ McGowen. (2012). BUSN 4 (4th ed.‚ pp.223-224). Mason‚ OH: Cengage Learning).
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BUSN 5200 Homework Assignment for Week 4: For Week 4‚ please complete the following for Joe’s Fly-By-Night Oil Company‚ whose financial statements are shown below: • Prepare a ratio analysis for the fiscal year ended Dec 31‚ 2012. Organize your analysis per the following outline: (1) Liquidity - Current ratio: 25‚000/17‚000=1.47% Quick ratio: 25‚000-17‚000/17‚000=25‚000 Comments on liquidity- The results cant really determine how well or bad the company is doing
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In reading our textbook it reveals relevant facts that fraud invalidates a contract. “The existence of fraud disrupts the honesty of the unknowingly person’s permission/agreement to a contract. When a person unknowingly goes into a terms of a contract‚ the agreement normally can be avoided since he or she didn’t freely come to agreement with the terms. Normally‚ an unknowing person has a choice terminate the contract all together and return to their beginning place or proceed with the contract and
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BUSN-115 Week 3 Assignment Robert F. Adams DeVry University Abstract The purpose of this paper is to answer the provided prompt from my instructor completely and satisfactorily. This prompt is: “The United States has several laws that are intended to further fair‚ balanced‚ and competitive business practices. Do you think that such laws are effective? If so‚ why? If not‚ why not?” I will address a few topics and attempt to support my position with supporting facts found from reliable academically
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BUSN LAW 420 FRANCISCO FERREIRA WEEK 7 ASSIGNMENT Since this class is going to be part of my major and all the reading and the concept of business law‚ it will be very helpful for my major as well. In this 7 weeks I have learned about contracts‚ verbal‚ electronics and some others that I know are going to be part of my every day tasks‚ also at the mean time where to go or to do at a specific court house too. The knowledge that I got
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Case Study Report: Green Mountain Coffee Roasters and Keurig Coffee Course – Business Policy (BUSN 412) Student Name – Inderjeet Singh Subject – Assignment week 6 University – DeVry University Date – 06/14/2014 Case Study Report: Fresh Direct Company Information Company Name – Green Mountain Coffee Roasters and Keurig Coffee Website – http://www.greenmountaincoffee.com Founded in- 1981 Background/History/Company Timeline 1981- Green Mountain Coffee Roasters was
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