CASE 3 HARRAH´S ENTERTAINMENT: Hitting the CRM jackpot ANDREA HERNÁNDEZ PAULA BELTRÁN NICOLÁS LATORRE LORENA LEHMANN MARIA FERNANDA ROJAS Presentado a: LUIS FERNANDO CORREA MERCADEO GRUPO 2-1 ESCUELA INTERNACIONAL DE CIENCIAS ECONÓMICAS Y ADMINISTRATIVAS UNIVERSIDAD DE LA SABANA 15 DE AGOSTO DE 2014 BOGOTÁ D.C 2014-2 HARRAH´S ENTERTAINMENT: Hitting the CRM jackpot 1. BACKGROUND 2. UPDATING 3. PEOPLE
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Merlin Entertainments Group Limited – Brief Notes Ownership In December 1998‚ Nick Varney and the senior management team of Vardon Attractions completed a management buyout of the company to form Merlin Entertainments Group Ltd. Incorporated in 2004‚[1] Merlin Entertainments is majority owned by private equity company Blackstone Group. Tussauds In March 2007‚ Merlin Entertainments agreed to buy The Tussauds Group for £1 billion. Merlin Entertainments and Tussauds together attracted
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COMPANY Case Harrah’s Entertainment: Hitting the CRM Jackpot Joseph‚ a 30-something New Yorker‚ recently went on a weekend trip to Atlantic City‚ New Jersey‚ where he hoped to stay at one of his favorite Harrah’s resorts and enjoy some gaming and entertainment. Unfortunately for Joseph‚ he picked a weekend when all the hotels were booked solid. But after swiping his Harrah’s Total Rewards card to play the tables‚ the pit boss came by and directed him to the front desk. He was told that a
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more on the ethical issues of Internet privacy‚ read on... Privacy is a status wherein an individual can work on his/her information in seclusion‚ resulting in a selective revelation of one’s identity and information. Privacy can mean anonymity in case a person wants to remain unidentified. Privacy can also be related to the security aspect of an individual or information. The definitions of privacy can differ across individuals and cultures. The invasion of privacy can be avoided by the issue of
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Yo Yo Honey singh in Mithibai Collage The most awaited Event of the season for Mithibai-ites took place in JRM (Jashoda Rang Mandir) on 4th December 2012. Yo Yo Honey Singh‚ whose concert in Mumbai was hosted by Morellato Time by Gitanjali Lifestyle‚ set the stage on fire as he launched his new album Satan. Yo Yo Honey singh also known as YO YO! Among his fan is a Punjabi rapper and a music producer. Yo Yo honey singh’s live concert along with Aalfaz‚ Mafia mundeer and Dj RINK was able to pull
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This case explores the roles of CEO Rudi Gassner and the 9-person executive committee in leading BMG International. BMG International is the international music subsidiary of Bertelsmann‚ a German company that is the second-largest media conglomerate in the world. In particular‚ the case describes a 1993 decision that Gassner and the executive committee must make about whether or not to change managers’ business plans and bonus targets as a result of a newly negotiate reduced manufacturing cost.
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Chris Martin BADM 7070 11/23/12 Harrah’s Entertainment‚ Inc.: Rewarding Our People Marilyn Winn faces a tough challenge to improve employee satisfaction and motivation in a struggling economy that has just experienced the 9/11 disaster. Many of Harrah’s employees feel that the incentive program that Winn has implemented sets goals that are too aggressive while others feel a sense of entitlement for the bonuses. Both of these cases do not help Winn improve employee motivation and customer
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Blizzard Entertainment® is a premier developer and publisher of entertainment software. After establishing the Blizzard label in 1994‚ the company quickly became one of the most popular and well-respected makers of computer games. By focusing on creating well-designed‚ highly enjoyable entertainment experiences‚ Blizzard has maintained an unparalleled reputation for quality since its inception. Blizzard’s track record of back-to-back number one selling games spans more than a decade‚ and with blockbuster
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of adding a major entertainment center to a shopping mall has been gaining popularity over the past few years. Several of these so called ’mega-malls ’ have been constructed in various regions of the country‚ with substantial square footage allocated to large-scale entertainment centers. The first major entertainment mall was probably the West Edmonton Mall in Alberta‚ Canada‚ which came complete with a full amusement park and indoor surfing. Some of the largest U.S. entertainment malls now include
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The article shows the effect of stereotypes in entertainment media‚ with the focus on the misrepresentation of women. As well as showing how individuals opinion and thoughts and their behavior can be affected by stereotyping within entertainment media. The author expresses how media uses sex to sell their products with efficiency and by doing so women are seen as objects. Through media individual absorbed it making it the social ‘norm’. The authors claims the misrepresentation of women with reasoning
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