QUESTIONNAIRE Based on Study of Customer Behaviour towards E-Banking in Private Sector Banks Personal detailsName: - _________________________________________ 1. Gender:2. Age Group:Male Below 21 Years‚ 31 years – 40 years‚ Above 50 years 3. Occupation:Govt. Job Business Other (specify) ___________ 4. Income Group (Per month) below 10‚000/25‚001 – 50‚000/10‚001 – 25‚000/More than 50‚000/Private Job Female 21 years – 30 years‚ 41 years – 50 years‚ Student 5. Contact No.___________________________
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Abstract Online banking is one of the newest internet technologies where multiple benefits are available for both financial institutions and customers. It has enhanced efficiency in the banking sector which has positively impacted on profitability. It reduces some operational cost and enhances the transaction between financial institution and its customers. Online banking or internet banking is much better and faster than previous technology such as ATMs or Electronic fund transfer at the point
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RELATIONSHIP BETWEEN CUSTOMER SATISFACTION AND MOBILE BANKING ADOPTION IN PAKISTAN Abstract With the emergent of new technology especially mobile technology as given new direction with respect to its corporate usage. Mobile banking is one of new way of banking with the emerging technology adopted by banks around the globe. The purpose of this research is to identify the key factors of mobile technology adoption which influence customer satisfaction in Pakistan. Questionnaires are used to
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INTRODUCTION: Online banking is a technological advancement that has brought about such a change. The banking industry has adopted virtual banking to improve business process‚ infrastructure‚ and customer relationships. These changes have had a major impact on the banking business‚ but more transparently on the customers of online banking. The matrix measures for the improvements added by online banking can be evaluated on comparable levels of service‚ efficiency and cost satisfaction‚ for both
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Assignment 3: Banking (16.0 points) 1. Visit the website of a large national bank‚ regional bank‚ or credit union‚ and use the information you find there to answer the questions below. EXAMPLE: Some large banks you might consider include Bank of America®‚ JPMorgan Chase®‚ Wells Fargo®‚ Citibank®‚ and U.S. Bank®. a. What is the name of the bank or credit union? (0.5 points) Answer: The name of the bank I choose is First Tennessee Bank. b. List three facts about savings account options at
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Customers’perception towards Internet Banking at Ahmedabad City *Ms. Varsha Kuchara *Assistant Professor‚ K.P.Patel School of Management & Computer Studies‚ Kapadwanj ABSTRACT Internet banking is a new delivery channel for banks in India. The Internet banking channel is both an informative and a transactional medium. Internet Banking and Mobile Banking made it convenient for customers to do their banking from geographically diverse places. However‚ Internet banking has not been popularly adopted in
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A PROJECT REPORT ON THE EFFECT OF INFORMATION AND COMMUNICATION TECHNOLOGY ON THE EFFECIENCY OF BANKING INDUSTRY (IN UDAIPUR CITY) IN THE PARTIAL FULLFILLMENT OF THE REQUIREMENT FOR MASTER OF BUSINESS ADMINISTRATION (MBA) 2007-2009 PACIFIC INSTITUTE OF MANAGEMENT‚ UDAIPUR Post Box No. 12‚ Pratap Nagar Extension‚
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__________________________________________ISSN 2319–1171 Vol. 1(3)‚ 20-24‚ October (2012) Res. J. Management Sci. Internet Banking in India Consumer Concerns and Bank Marketing Strategies Sufyan Habib AAII College‚ Barabanki‚ INDIA Available online at: www.isca.in Received 18th September 2012‚ revised 15th October 2012‚ accepted 17th October 2012 Abstract Internet banking has attracted the attention of banks‚ securities trading firms‚ brokerage houses‚ insurance companies‚ regulators and lawmakers
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INNOVATIONS IN BANKING SECTOR INTRODUCTION The term innovation means”to make something new”. Banks no longer restricted themselves to traditional banking activities but explored newer avenues to increase business and capture new market. INDIAN BANKING SECTOR From 1806 qualitative & quantitative changes have been taken place. With 1935 regulation RBI was proclaimed as central bank of India. In 1990’s greater emphasis was placed on technology & innovation. New concepts like personal banking‚ retail
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THESIS PAPER ON ’’The Scenario of Electronic Banking Service in Bangladesh: An Analysis on selected Commercial Banks of Bangladesh" (This paper has been prepared for submission into the Department of Business Administration‚ Metropolitan University‚ Sylhet‚ as a partial requirement for fulfillment of the MBA Program.) Submitted to Mr. Debashish Roy Senior Lecturer Department of Business Administration Metropolitan University. Submitted By Bishwajit
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