to make purchasing decisions." Regis McKenna The main objective of social media and consumer behavior research study is to study the usage patterns of social media users‚ if changes have taken place in terms of consumer behavior by the usage. And of greatest importance is how the results can help to change businesses’ marketing and communication strategies according to consumers’ needs.Traditional consumer behavior theory is based on the physical principals of selling. This selling environment
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Kotler Philip‚ “Marketing Management”‚ Singapore‚ Pearson education publication pte.ltd‚ 2003. 2. Kothari.C.R‚ “Research Methodology”‚ New Delhi‚ Wishwa Prakashan publication (p) ltd‚ 2003. 3. Sumathi.S and Saravanavel‚” Marketing Research and Consumer Behavior”‚ New Delhi‚ Vikas publishing house pvt ltd‚ 2003. 4. Jananee.G‚ “A Study on Factors contributing to buyers purchasing decision”‚ MSSM‚ 2007.
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1 Issue 8‚ November 2012‚ ISSN 2278‐0629 CHANGING PURCHASE BEHAVIOUR OF INDIAN CUSTOMERS MRS. PALLAVI KUMARI* *Lecturer‚ Biju Patnaik Institute of Information Technology & Management Studies‚ Bhubaneswar. ABSRACT The way Indian consumers are spending their money on various items has changed in recent years. With the ever-increasing penetration of internet and social media‚ the purchasing behavior of Indian consumers has changed dramatically. Urbanization is taking place in India at a
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CUSTOMER ATTITUDE TOWARDS PRODUCT OF HDFC STANDARD LIFE INSURANCE Submitted by‚ SANDHYA MBA – Semester III (Session 2009-2010) CHAPTER: 1 INTRODUCTION OF THE Study INTRODUCTION OF THE STUDY In my research I have tried to find out what the customer attitude towards the product of HDFC Standard Life Insurance. The study has been carried out in Bhilai. It has been carried out with the purpose to study the
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INTRODUCTION Consumer behaviour study is based on consumer buying behaviour‚ with the consumer playing the three distinct roles of users‚ payer and buyer. Consumer behaviour is the study of when‚ why‚ how‚ and where people do or do not buy products. It blends elements from psychology‚ sociology‚ social anthropology and economics. It attempts to understand the buyer decision making process‚ both individually and in groups. It studies characteristics of individual consumers such as demographics
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“technology-based self-service” (Dabholkar et al. 2003). Such developments are changing the way that service firms and consumers interact‚ and are raising a host of research and practice issues relating to the delivery of e-service. E-service is becoming increasingly important not only in determining the success or failure of electronic commerce (Yang et al.‚ 2001)‚ but also in providing consumers with a superior experience with respect to the interactive flow of information (Santos‚ 2003). Online service
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We all know that consumer is the king of the market. Therefore a sound marketing programme is necessary with analysis of habits‚ attitude‚ motives and need of the consumer. Each aspect of this is related to consumer and buying behavior. CONSUMER BEHAVIOR Consumer behavior has been defined as the acquisition‚ consumption and deposition of goods‚ services‚ time and ideas by decision making units. Since we spend so much of our life consuming economic products like house‚ clothing‚ food‚ cosmetics
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Gotlieb‚ J. B.‚ Grewal‚ D. and Brown‚ S. W.‚ 1994. Consumer satisfaction and perceived quality: complementary or divergent constructs?. Journal of Applied Pscyhology. 79 (6): 875885 Ittelson‚ W. H.‚ 1973. Environment and cognition. New York‚ USA: Seminar Press Kaplan‚ S. and Kaplan‚ R.‚ 1982. Cognition and Environment. New York‚ USA: Praeger Publishers Lawson‚ R.‚ Tidwell‚ P.‚ Rainbird‚ P.‚ Loudon‚ D. and Della Bitta‚ A.‚ 1996. Consumer Behaviour in Australia and New Zealand. Sydney‚ New South Wales:
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CONSUMER BEHAVIOUR ‘Evaluate the use of multi-attribute models to predict consumer behaviour The multi-attribute models are theories which use the consumer’s attitudes to predict their behaviour toward a product. An attitude it’s to have a positive or negative reaction facing a product. Many models were born during the last century. But do they have a real impact on the consumer behaviour? Are they really useful to predict it? We try to ask to these questions in studying six of these models
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CONSUMER BEHAVIOUR IN TOURISM The study of consumer behaviour focuses on how individuals make decisions to spend their available resources (time‚ money‚ effort) on consumption-related items. The field of consumer behavior covers a lot of ground. According to Solomon (1996)‚ consumer behavior is a study of the processes involved when individuals or groups select‚ purchase‚ use‚ or dispose of products‚ services‚ ideas‚ or experiences to satisfy needs and desires. The marketer needs to understand
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