From the point of view of the industry incumbents‚ is the express mail industry attractive? How has Airborne survived‚ and recently prospered‚ in its industry? Is its success attributable to its capabilities‚ its position‚ or industry attractiveness? The express mail industry can easily be considered an inherently tough industry to operate within given the myriad of factors that come into play‚ such as unions‚ government regulations‚ cost of technological advancement‚ and international borders to
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Case 8 Airborne Express: The Underdog 1. What generic strategy is Airborne Express pursuing? Justify. Is this a sound strategy in the context of the air express industry? Why or why not? Entrance barriers (high): it is hard to entry this industry‚ the top three carriers already dominate 86% of the industry. And it need a large scale of capital to entry this industry. For instance‚ with the development of business‚ global express demand increases. Airborne Express international strategy can
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Airborne Express Written Case Analysis Express Mail Industry Structure The environment of the express mail industry has experienced drastic changes over the past decade‚ let alone since its inception in the 1900’s. As a result of changing tastes amongst consumers‚ the industry has adopted practices that have allowed it to perform more efficiently in terms of geographic scaling‚ product assortment of goods being transported‚ meeting customers varying needs‚ as well as enhancing the range of
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1) How and why has the structure of the express mail industry evolved in recent years? How have the changes affected the small competitors? How has the rivalry between FedEx and UPS impacted them and the rest of the industry? - The face of shipment industry changed drastically with the proliferation of many services wherein companies offered next afternoon delivery‚ second day services‚ third day deliveries and pricing these options on the basis of delivery time. - Shipping volumes had increased
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Discussion Questions:1. Using the Value Chain Analysis‚ identify the primary & support activities of AirborneExpress. First I ’m going to tell something about the primary activities of Airborne Express. The primary activities exist of inbound logistics‚ operations‚ outbound logistics‚ marketing and sales‚ and as last after-sales service. Inbound logistics: They use road and air. After the pick up‚ it goes to the major hub in Wilmington. Operations: The operations are the delivery of approximately
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AIRBORNE 3 a) Airborne was very selective about the customers it served and the services it offered. Airborne targeted business customers that regularly shipped a large volume of urgent items and passed over residential deliveries and infrequent shippers. Operational Activities: Unlike Federal Express and UPS‚ Airborne owned the airport that served as its major hub. As a result‚ it did not pay landing or facility fees but had to maintain the airport itself and did not share the expenses with
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The air express industry is no exception. FedEx‚ the leader in the air express industry since the late eighties‚ is also leading U.P.S. in the race to become decentralized. Airborne Express is not even in the race. In order to compete in today’s changing environment‚ Airborne Express needs to move away from its old fashioned centralized structure and form a more decentralized structure. The old fashioned structure is not the only variable that makes Airborne the follower in the air express industry
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Airborne Express 3. Now consider the situation of Airborne Express in 1997: a. What activities does Airborne perform differently / more effectively than its competitors? Airborne Express is unique to its competitors in several ways. First of all‚ Airborne Express targets business customers that regularly ship large volume of urgent items‚ primarily to other business locations‚ by-passing residential deliveries and infrequent shippers. This allows the company to focus its deliveries to major metropolitan
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1.How and why has the express mail industry structure evolved in recent years? How have the changes affected small competitors? The US express mail industry is highly consolidated. 85% of the market is served by 3 service providers. There are six second tier players who serve the remaining 15%. FedEx and UPS lead the industry in services and innovation. The following trends have been observed in this Industry. Services: A host of services are provided to suit the needs to different businesses.
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Airborne Express Case Study Evaluation of Business Leading to Sustained Superior Performance September 24‚ 2010 J401 Airborne Express’ Strategy: Value Mix Airborne considers itself as “the flexible‚ solution-oriented express carrier” with an ability to tailor its services to the needs of particularly large business customers - providing low cost‚ next day‚ and second day deliveries. In this way‚ Airborne has asserted itself using a Cost-Leader strategy (please see appendix 1). Continually
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