, ‘Chuck Mackinnon’s Leadership Effectiveness Who’s Problems’
Table of contents
Executive Summary 1
Introduction 2
Case Study Analysis Based on Managerial Theories 3 Motivation 3 Emotional Intelligence (EI) 5 Team 7 Conflict 9 Leadership 10
Recommendations & Possible Solutions 13
Conclusion 19
References 20
Appendix A 24
Appendix B 25
Appendix C 27
Executive Summary
Kate Hall-Merenda, in her case study, ‘Chuck Mackinnon’s Leadership Effectiveness: Whose Problems’, questioning whether Chuck Mackinnon leadership style was really effective. The author explains Chuck leadership characters and behaviors by illustrating relationship between Chuck and his coordinators. This explanation shows that there are many problems with his management style which has led to unsatisfied work performances.
The objective of this report is to provide an analysis and evaluation of the case study focusing on Chuck leadership effectiveness. The case study analysis shows that Chuck had failed to recognize or control emotions of his staffs and did not succeed to build effective teamwork and could not eliminate conflict within team. Theories include motivation, emotional intelligence (EI), team and conflict theory as well as leadership theories were applied within this case study. The report evaluates that Chuck leadership style is ineffective and inefficient as he lacks sufficient managerial and leadership skills.
In addition, this report also provides possible recommendations for Chuck on how to be an effective leader. The recommendations are based on theories which were used to evaluate managerial skills and leadership skills. After taking all aspects into consideration, it is recommended that Chuck as an managing director might apply concept of expectancy and MBO theories by using rewards or goal setting methods to motivate his subordinates. In addition, Chuck should improve his emotion intelligence, in particular on empathy and handling relationship aspects. Furthermore, in the case of building effective team
Executive Summary 1
Introduction 2
Case Study Analysis Based on Managerial Theories 3 Motivation 3 Emotional Intelligence (EI) 5 Team 7 Conflict 9 Leadership 10
Recommendations & Possible Solutions 13
Conclusion 19
References 20
Appendix A 24
Appendix B 25
Appendix C 27
Executive Summary
Kate Hall-Merenda, in her case study, ‘Chuck Mackinnon’s Leadership Effectiveness: Whose Problems’, questioning whether Chuck Mackinnon leadership style was really effective. The author explains Chuck leadership characters and behaviors by illustrating relationship between Chuck and his coordinators. This explanation shows that there are many problems with his management style which has led to unsatisfied work performances.
The objective of this report is to provide an analysis and evaluation of the case study focusing on Chuck leadership effectiveness. The case study analysis shows that Chuck had failed to recognize or control emotions of his staffs and did not succeed to build effective teamwork and could not eliminate conflict within team. Theories include motivation, emotional intelligence (EI), team and conflict theory as well as leadership theories were applied within this case study. The report evaluates that Chuck leadership style is ineffective and inefficient as he lacks sufficient managerial and leadership skills.
In addition, this report also provides possible recommendations for Chuck on how to be an effective leader. The recommendations are based on theories which were used to evaluate managerial skills and leadership skills. After taking all aspects into consideration, it is recommended that Chuck as an managing director might apply concept of expectancy and MBO theories by using rewards or goal setting methods to motivate his subordinates. In addition, Chuck should improve his emotion intelligence, in particular on empathy and handling relationship aspects. Furthermore, in the case of building effective team
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