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unit 6 study guide
AB140 Introduction to Management
POLC Unit 6 Exam Study Guide
The Unit 6 Exam consists of a set of 20 multiple-choice questions. The questions for this Exam are based on Units 3–6, which focused on the POLC Model of Management as covered in the Bateman and Snell text (planning, organizing, leading, and controlling). There are 5 items for each of the four functions. You will be able to enter this Exam only once. There is a 2-hour time limit for this type of Exam. Make sure to complete the exam by the end of Unit 6 on Tuesday evening.

For each item listed below, make sure you understand what the item is referring to, how the textbook defines it and how it applies to business organizations.

Planning ~ Chapter 5 Strategic Planning & Decision Making
Strategic Planning –Strategic Goals
Tactical Planning – Specific Goals & Plans
Operational Planning – Specific Procedures & Processes
Mission – Organization’s Basic Purpose
Strategic Vision – Future Perspective
SWOT Analysis

Organizing ~ Chapter 7 Organizing for Action
Organizational Chart
Differentiation & Integration
Division of Labor & Specialization
Vertical Structure
Authority
Span of Control
Delegation – Responsibility, Accountability
Centralization
Horizontal Structure
Line Departments
Staff Departments
Departmentalization
Functional, Divisional, Matrix, Network
Centralized vs. Decentralized Organizations

Leading ~ Chapter 10 Leadership
Vision
Leading & Managing
Supervisory Leadership & Strategic Leadership
5 Sources of Power: Legitimate, Reward, Coercive, Referent, Expert
3 Traditional Approaches to Leadership
Trait Approach – Drive, Leadership Motivation, Integrity, Self-confidence
Behavioral Approach – Task Performance Behaviors & Group Maintenance Behaviors, LMZ Theory, Autocratic Leadership, Democratic Leadership, Laissez-Faire
Situational Approach – Vroom Model, Fielder’s Contingency Model, Task-motivated Leadership, Relationship-motivated Leadership, Hersey &
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