E-Business and Supply Chain Management
e-Business and Supply Chain Management: An Overview and Framework1
Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management
M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover, NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308
Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford University Stanford, CA 94305-4024 http://www.stanford.edu/group/scforum/ whang_jin@gsb.stanford.edu phone: (650)723-4756; fax:(650) 725-0468
Abstract
The web is having a significant impact on how firms interact with each other and their customers. Past stumbling blocks for supply chain integration such as high transaction costs between partners, poor information availability, and the challenges of managing complex interfaces between functional organizations are all dissolving on the web. In this paper, we examine how the web is changing supply chain management. We present a survey of emerging research on the impact of e-business on supply chain management including descriptive frameworks, analytical models, empirical analysis, and case studies. We classify the work into three major categories: e-Commerce, e-Procurement, and eCollaboration.
1
An early version of this paper was presented at the Supply Chain Thought Leaders Roundtable held in Como, Italy. Special thanks to the participants who shared their cases and articles with the authors.
Introduction
Nothing has rocked the young field of supply chain management like the emergence of the Internet. While the management of information flows have always been a key aspect of supply chain management, the rapid growth of web-based information transfer between companies, their suppliers, and their customers has decidedly increased the importance of information management in creating effective supply chains.
Forthcoming in Production and Operations Management special issue on e-Business and Supply Chain Management
M. Eric Johnson Center for Digital Strategies Tuck School of Business Administration Dartmouth College Hanover, NH 03755 www.tuck.dartmouth.edu/digitalstrategies m.eric.johnson@dartmouth.edu phone: 603-646-0526; fax: 603-646-1308
Seungjin Whang Global Supply Chain Management Forum Graduate School of Business Stanford University Stanford, CA 94305-4024 http://www.stanford.edu/group/scforum/ whang_jin@gsb.stanford.edu phone: (650)723-4756; fax:(650) 725-0468
Abstract
The web is having a significant impact on how firms interact with each other and their customers. Past stumbling blocks for supply chain integration such as high transaction costs between partners, poor information availability, and the challenges of managing complex interfaces between functional organizations are all dissolving on the web. In this paper, we examine how the web is changing supply chain management. We present a survey of emerging research on the impact of e-business on supply chain management including descriptive frameworks, analytical models, empirical analysis, and case studies. We classify the work into three major categories: e-Commerce, e-Procurement, and eCollaboration.
1
An early version of this paper was presented at the Supply Chain Thought Leaders Roundtable held in Como, Italy. Special thanks to the participants who shared their cases and articles with the authors.
Introduction
Nothing has rocked the young field of supply chain management like the emergence of the Internet. While the management of information flows have always been a key aspect of supply chain management, the rapid growth of web-based information transfer between companies, their suppliers, and their customers has decidedly increased the importance of information management in creating effective supply chains.