Why Employee resist change
The purpose of this research is to figure out why physician resist the SAP Health Care (SHC) new system, and what directors can do to help physician except it.
Saudi Aramco hospital is a big health organization it consist of a lot of departments and have around 18000 health staff having a different professional., also Aramco hospital serve around 30000 patient all are Saudi Aramco oil company employee and their families.
So with this big demand Aramco Cooperate management invest a lot on Aramco hospital by bringing the best health staff and provide them with the best instruments as well as the best computer system to give a good health care.
At the beginning of 2004 Aramco hospital add SHC system to it's information system, but some of health staff resist the new comer and look at it as a threaten to their career even that some of the physician preferred to resign than working with the SHC.
So instead of having the SHC smoothing work and make the life of medical staff easier and instead of providing better health service to patient Aramco Hospital start to lose a lot of it's best and experienced staff mostly physicians, the lose of staff made Saudi Aramco Cooperate management to ask from Aramco Health organization management to search for the reason that medical staff resist changes and how managers can reduce their resistance.
As a department practice coordinator this research is very important to me , it will help me to understand why physicians in my department Primary care Department are resistance SHC and it will give me some ides to help management in helping physicians at the new changes.
This research will have a survey and interview with physicians' describing why they resist SHC
2.0 What is the SAP System?
SAP (Systems, Applications, and Products in Data Processing) is the leading ERP (Enterprise Resource Planning) software package. SAP was the first to integrate a corporation's worldwide functions tightly into one application. Five former IBM
Saudi Aramco hospital is a big health organization it consist of a lot of departments and have around 18000 health staff having a different professional., also Aramco hospital serve around 30000 patient all are Saudi Aramco oil company employee and their families.
So with this big demand Aramco Cooperate management invest a lot on Aramco hospital by bringing the best health staff and provide them with the best instruments as well as the best computer system to give a good health care.
At the beginning of 2004 Aramco hospital add SHC system to it's information system, but some of health staff resist the new comer and look at it as a threaten to their career even that some of the physician preferred to resign than working with the SHC.
So instead of having the SHC smoothing work and make the life of medical staff easier and instead of providing better health service to patient Aramco Hospital start to lose a lot of it's best and experienced staff mostly physicians, the lose of staff made Saudi Aramco Cooperate management to ask from Aramco Health organization management to search for the reason that medical staff resist changes and how managers can reduce their resistance.
As a department practice coordinator this research is very important to me , it will help me to understand why physicians in my department Primary care Department are resistance SHC and it will give me some ides to help management in helping physicians at the new changes.
This research will have a survey and interview with physicians' describing why they resist SHC
2.0 What is the SAP System?
SAP (Systems, Applications, and Products in Data Processing) is the leading ERP (Enterprise Resource Planning) software package. SAP was the first to integrate a corporation's worldwide functions tightly into one application. Five former IBM