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Wendy's Finger In Chli Case Summary

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Wendy's Finger In Chli Case Summary
Crisis Management
In
Public Relations
(Wendy’s Finger-In-Chili Case)

Passed by:
Mary Grace M. Onte

Passed to:
Prof. Roberto Palevino

Chili Finger Incident

[pic]

Friday, May 6, 2005
On Thursday the 24th of March, 2005, Anna Ayala, a woman from Las Vegas, claimed to have found a human finger in her bowl of chili at a Wendy's restaurant located at 1405 Monterey Highway, just south of downtown San Jose, California, owned by Fresno-based Jern management. The finger, which probably belonged to a woman as it had a long and manicured fingernail, did not belong to any of the restaurant employees. The food supplies were seized by officials to be traced back to its manufacturers, while the restaurant was permitted to open again later with chili prepared from fresh ingredients. Anna Ayala claimed she bit down on a finger while eating Wendy's chili in San Jose, California. Police have since
…show more content…
According to court documents, she has been charged with one count of attempted grand larceny related to the chili case, and one count of grand larceny in an unrelated real estate deal, and is being held without bail in Clark County, Nevada, pending extradition. A press conference by the San Jose Police and Wendy's was held on Friday, April 22, at 13:00 PDT. The charge related to the case states the finger could not have been prepared at Wendy's, where the chili is heated to 170 degrees for 3 hours. There is also an inconsistency in Ayala's account of finding the finger and claiming it caused her to vomit compared with police saying there was no vomit at the scene. The incident has caused Wendy's 2.5 million dollars worth of damages, which Ayala could be criminally responsible for. Until recently, the San Jose police had not accused Ayala of planting the finger

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