Welton NHS Engagement Report
“The harnessing of organization members’ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances”. (Kahn, 1990 p 120; cited in Truss et al,2012).
In the medical record department, each employee is specialised in one area of the department and the individuals tend to focus just on their area, therefore there is a lack of engagement within the department. There are two approaches that Welton NHS trust can take to improve the engagement levels in the medical department. The first approach to this is the four enablers of engagement by MacCleod and Clark 2009 and looking at the current levels of engagement within the medical records department, there is no strong leadership in the department as there is no clear explanation of what the purpose of Welton NHS trust is, why it has the vision it has and how the individual employee contributes towards the purpose.
Although, the records manager hold meetings with the staff to delegate information regarding the department’s performance and gives clear directions about what needs to be done each day which will offer a clear understanding of the job. But to improve engagement, the employees should be made clear of what the purpose of the organisation is and how everyone is important for …show more content…
In the medical records department individuals do the work that they are suitable/ best fit so do not engage with other individuals. But in the accident and emergency department, even though employees carry out their own individual role, each job role is as important as the doctor or a specialist. As the different individuals in the accident and emergency department must work together, come to a solution together, there is an increased level of
In the medical record department, each employee is specialised in one area of the department and the individuals tend to focus just on their area, therefore there is a lack of engagement within the department. There are two approaches that Welton NHS trust can take to improve the engagement levels in the medical department. The first approach to this is the four enablers of engagement by MacCleod and Clark 2009 and looking at the current levels of engagement within the medical records department, there is no strong leadership in the department as there is no clear explanation of what the purpose of Welton NHS trust is, why it has the vision it has and how the individual employee contributes towards the purpose.
Although, the records manager hold meetings with the staff to delegate information regarding the department’s performance and gives clear directions about what needs to be done each day which will offer a clear understanding of the job. But to improve engagement, the employees should be made clear of what the purpose of the organisation is and how everyone is important for …show more content…
In the medical records department individuals do the work that they are suitable/ best fit so do not engage with other individuals. But in the accident and emergency department, even though employees carry out their own individual role, each job role is as important as the doctor or a specialist. As the different individuals in the accident and emergency department must work together, come to a solution together, there is an increased level of