Week 4 Knowledge Check Study Guide

Week 4 Knowledge Check Study Guide
Concepts

Mastery

Questions

Four Levels of Needs
Analysis

100%

1

2

3

100%

4

5

6

100%

7

8

9

100%

10

Principles That Enhance
Learning
Three Categories of
Training Methods
Steps in Evaluation Phase

Score: 12 / 12

11

12

Concept: Four Levels of Needs Analysis
Mastery

1.

100%

Questions

1

2

3

The level of training needs analysis that focuses on identifying whether training supports the company’s strategic direction is called _____ analysis.

A.

individual

B.

environmental

C.

operations

D.

organization

Correct:
The Correct Answer is: D.
Organization analysis determines the overall needs of the company so that training can be designed to focus on strategic goals.
2.
_____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels.

A.

Individual

B.

Operations

C.

Demographic

D.

Organization

Correct:
The Correct Answer is: C.
A demographic analysis can assist in designing training and selecting appropriate training methods.
3.
The level of training needs analysis that attempts to identify the content of the training is
_____ analysis.

A.

operations

B.

individual

C.

environmental

D.

organizational

Correct:
The Correct Answer is: A.
The operations analysis tries to break down the job and determine the specifics tasks that the employee needs to learn.

Concept: Principles That Enhance Learning
Mastery

100%

Questions

4

5

6

4.
_____ refers to the material that is rich in association for the trainees and is therefore easily understood by them.

A.

Meaningfulness

B.

Pygmalion effect

C.

Orientation

D.

Training paradox

Correct:
The Correct Answer is: A.
To structure training for meaningfulness, provide an overview of the material at the start of training. Use real-life examples and build from simple skills to more complex as you go.
5.
Which theory is founded on the premise that an individual’s intentions regulate his or her behavior? A.

Attribution theory

B.

Grounded theory

C.

Correspondent inference theory

D.

Goal theory

Correct:
The Correct Answer is: D.
Individual goal setting is important to help maintain motivation and focus during the learning process—even the best designed training cannot be successful if the individual is not motivated.
6.
When trainees are given the opportunity to practice far beyond the point where they have performed a task correctly several times, the task becomes second nature and is

A.

repetitive

B.

overlearned

C.

boring

D.

irrelevant

Correct:
The Correct Answer is: B.
For some tasks, like those that are performed infrequently and under high stress such as CPR, police or military skills, and so forth, overlearning is critical for task proficiency. Concept: Three Categories of Training Methods
Mastery

100%

Questions

7

8

9

7.
The systematic, long-range program within information presentation training methods to improve the organization is

A.

conferences

B.

intelligent tutoring

C.

on-the-job training

D.

organizational development

Correct:
The Correct Answer is: D.
Trainers select various methods based on type of material to be learned, the audience being trained, and other factors.
8.
Which of the following is an example of the simulation method of training?

A.

Job rotation

B.

Orientation

C.

Correspondence courses

D.

In-basket

Correct:
The Correct Answer is: D.
In-basket simulations give the trainee a series of messages, e-mails, or memos and the trainee must prioritize the work.
9.
Which of the following is an example of an on-the-job training method?

A.

Intelligent tutoring

B.

Role playing

C.

Understudy assignments

D.

Case method

Correct:
The Correct Answer is: C.
The trainee in an understudy assignment learns by side-by-side observation and practice with an experienced senior employee.

Concept: Steps in Evaluation Phase
Mastery

100%

Questions

10

11

12

10.
In evaluating training programs, it is important to distinguish _____ from data-collection methods. A.

targets of evaluation

B.

organizational payoffs

C.

cost-benefit analysis

D.

individual participation

Correct:
The Correct Answer is: A.
Targets of evaluation and methods of data collection are linked through the options available for measurement.
11.
The impact of training on _____ is the most significant, but it is the most difficult effect to demonstrate. A.

trainee self-esteem

B.

organizational results

C.

demographics

D.

action learning

Correct:
The Correct Answer is: B.
Recent research shows that the general utility equation can be modified to reflect the dollar value of improved job performance resulting from training.
12.
The evaluation phase is one phase of the process for effective training to occur. Which of the following is not a part of the evaluation phase?

A.

Development criteria

B.

Pretest trainees

C.

Monitor training

D.

Select training media

Correct:
The Correct Answer is: D.
Evaluation of training includes pretest, developing training, facilitating, monitoring, and post-test.