United States Postal Service: A Toxic Workplace
The United States Postal Service: A Toxic Workplace
Abstract
What factors contribute to a workplace being considered "Toxic"? The United States Postal Service has suffered a number of incidents throughout history that speaks of the problems within its organization. Many of its problems are caused by a lack of motivation and teamwork within the organization. This paper will cover the history of the United States Post Office, which will provide an account of how the Post Office has evolved over time. This paper will give a background of the various positions of the various postal workers, along with the work environment. It will provide an in-depth account of the lack of motivation and teamwork within the Post Office, as well as …show more content…
Effective teams are teams who can achieve high standards of task performance, and reach high levels of satisfaction for their members. Previous studies found that positive work group experiences and effectiveness can enhance employees’ satisfaction and minimize turnover intentions (Judeh, 2011, p.203). After a team has started working together there can be conflict. Some people feel their ideas are not being heard, and others feel that their ideas should always be part of the team 's solution. There could also be a struggle for leadership of the group that can threaten to diminish the group 's effectiveness. The element of conflict resolution within a team means leaving room for everyone 's contributions, developing the ability to listen to all ideas and creating a method of consensus that is used to develop a solution the team can agree on. A team is only effective when the members understand their roles and responsibilities within the group, and endeavor to execute them effectively. Each member is assigned a part of the task based on his role within the group and his level of …show more content…
Some of the main factors that are at the root of motivational discourse are the content of work, extent of employee participation in organizational decisions, and the core extrinsic incentives of wages, promotion, fringe benefits, job and post-employment security. It has been suggested by Bishop (1987, p. 56), that increases in productivity within companies are directly related to increased wages, and also by the use of merit-based pay. Although, the strongest motivator is self-actualization, that is, the desire to maximize one 's potential, fulfill oneself and use one 's abilities to the fullest. Research has shown that organizations that effectively manage human capital find that motivation and commitment to individuals has increased their performance and hence improving performance of organization (Bhatti, Waris, Zaheer & Kashif-Ur-Rehman,
Abstract
What factors contribute to a workplace being considered "Toxic"? The United States Postal Service has suffered a number of incidents throughout history that speaks of the problems within its organization. Many of its problems are caused by a lack of motivation and teamwork within the organization. This paper will cover the history of the United States Post Office, which will provide an account of how the Post Office has evolved over time. This paper will give a background of the various positions of the various postal workers, along with the work environment. It will provide an in-depth account of the lack of motivation and teamwork within the Post Office, as well as …show more content…
Effective teams are teams who can achieve high standards of task performance, and reach high levels of satisfaction for their members. Previous studies found that positive work group experiences and effectiveness can enhance employees’ satisfaction and minimize turnover intentions (Judeh, 2011, p.203). After a team has started working together there can be conflict. Some people feel their ideas are not being heard, and others feel that their ideas should always be part of the team 's solution. There could also be a struggle for leadership of the group that can threaten to diminish the group 's effectiveness. The element of conflict resolution within a team means leaving room for everyone 's contributions, developing the ability to listen to all ideas and creating a method of consensus that is used to develop a solution the team can agree on. A team is only effective when the members understand their roles and responsibilities within the group, and endeavor to execute them effectively. Each member is assigned a part of the task based on his role within the group and his level of …show more content…
Some of the main factors that are at the root of motivational discourse are the content of work, extent of employee participation in organizational decisions, and the core extrinsic incentives of wages, promotion, fringe benefits, job and post-employment security. It has been suggested by Bishop (1987, p. 56), that increases in productivity within companies are directly related to increased wages, and also by the use of merit-based pay. Although, the strongest motivator is self-actualization, that is, the desire to maximize one 's potential, fulfill oneself and use one 's abilities to the fullest. Research has shown that organizations that effectively manage human capital find that motivation and commitment to individuals has increased their performance and hence improving performance of organization (Bhatti, Waris, Zaheer & Kashif-Ur-Rehman,