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Unit 501 Use And Develop Systems That Promote Communication

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Unit 501 Use And Develop Systems That Promote Communication
Level 5 Diploma in Leadership for Health & Social Care Services (Adults’ Advanced Practice)
UNIT 501 – Use and develop systems that promote communication (SHC51)

1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role.

Service Users who have barriers to communication need support to allow them to express themselves effectively, not only at the service, but out in the community also. As a senior / line manager, It is important for me to be aware of the Service Users individual preferred methods of communication and to support the Service Users to use this method. Service Users at Beudygwyn have the right to use any means and ways of communicating with others and their choice should be fully respected by our all of the staff that support them day to day.
Communication is a basic human right,
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If staff don’t communicate well they limit their ability to connect on any meaningful level and at the extreme, could create conflict.
It’s very important that I show respect to people I work with as they will have expectations of how I should communicate with others. The general social care council’s code of practice states that communications should be conducted in an appropriate, open, accurate, and straight forward way. By communicating in this manner, others will have trust and confidence in me and my abilities.

There are many barriers to communication. Anything that may obstruct any form of communication is a barrier. The first barriers that we need to identify are those that we could be creating. We need to ensure that we aren’t making it difficult for anyone to understand what we are saying at work; therefore we need to do everything possible to assist communication. We can do this by avoiding professional jargon and terminology.

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