Unit 301 Principles Of Communication In Adult And Social Care Settings
Unit 301 Principles of communication in adult and social care settings
1.1 Identify the different reasons why people communicate.
People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports. We communicate by asking questions, sharing ideas, showing emotions, physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work. As a care assistant learning to communicate effectively with individuals is very important. We communicate to give and receive information. Communication is an essential tool a carer can use to meet clients’ needs. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending to an individual, thereby keeping other staff informed and aware of current situations within the work place.
1.2 Explain how communication affects relationships in an adult social care setting.
Effective communication is essential in building a meaningful relationship between the resident and the carer as it can help build trust and respect. Effective communication affects all aspects of working in a care setting. One aspect would be with the client where, with effective communication, you could establish what the client’s needs are and agree the best way of meeting those needs. One is also able to empathize with the client’s thoughts and feelings and challenging situations can be interpreted. Another side is with the relatives and friends of a client where support could be provided. A different aspect is with colleagues where new information affecting the client can be
1.1 Identify the different reasons why people communicate.
People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports. We communicate by asking questions, sharing ideas, showing emotions, physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work. As a care assistant learning to communicate effectively with individuals is very important. We communicate to give and receive information. Communication is an essential tool a carer can use to meet clients’ needs. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending to an individual, thereby keeping other staff informed and aware of current situations within the work place.
1.2 Explain how communication affects relationships in an adult social care setting.
Effective communication is essential in building a meaningful relationship between the resident and the carer as it can help build trust and respect. Effective communication affects all aspects of working in a care setting. One aspect would be with the client where, with effective communication, you could establish what the client’s needs are and agree the best way of meeting those needs. One is also able to empathize with the client’s thoughts and feelings and challenging situations can be interpreted. Another side is with the relatives and friends of a client where support could be provided. A different aspect is with colleagues where new information affecting the client can be