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Understand working relationships in social care settings

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Understand working relationships in social care settings
1. Understand working relationships in social care settings.

1.1 Explain how a working relationship is different from a personal relationship.

Working relationships are based on formal policies and procedures and agreed ways of working. They are bound by contracts of employment and also have codes of practice to be followed so they are professional based.
My responsibility as a care assistant is to deliver a very high standard service to individuals. This includes support for everyday living e.g. bathing, dressing, personal hygiene and general domestic tasks. Before performing any activities for the day, I go through my clients care plan and get all the information about the clients and any changes that may have occurred.
Personal relationships are based on emotions and are not formal or professional based. In personal relationships it is normal to support each other and to have feelings and do things that you wouldn’t do in the workplace, as you can be more relaxed when you are with family or friends. Personal relationships also involve doing things together outside of the work environment.

1.2 Describe different working relationships in social care settings

1. Care Assistant – their role is to ensure that everything they do related to individuals is according to their agreed plan of care. They should always provide the client with a high level of quality of care. This can only be achieved by involving the individual in all decision making and encouraging them to both participate and to give feedback about the service they are given. It is also part of their role to maintain communication in the care sector, for example, discussing aspects of care with individuals should they ask for this.
2. Care Home Manager – their role is that of a registered manager with 24 hour responsibility for managing all services. They should make sure that consent is established before any care is provided to an individual, and ensure enough help is given to the individuals who

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