Top-Rated Free Essay
Preview

Types Of Communication

Satisfactory Essays
455 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Types Of Communication
TYPES OF COMMUNICATION

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

What is communication ?
 Derived from the Greek word
“communicare” or “communico” which means “to share”.
 Community implies a group of people living in one place.
 Languages are the codes of communications. Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Types of communication. communication verbal

Formal

Non-verbal

Informal

Kinesic

Downward

Lateral

Upward

Diagonal

Grapevine
Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Non-verbal communication
 Through signs & symbols.  Non-verbal can go without verbal communication.  Verbal can’t go without non-verbal communication. Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Verbal communication.
 Two types of verbal communication.
 (1) formal communication. (2) informal communication. Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Formal communication
 We use this type of communication in offices and social gathering.
 Two types of formal communication.
 (1) Downward
(2) Upward

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

(1) Downward communication
 Higher designation to lower designation.
 Ex. Boss ordered his worker.  Here effect of this type of communication is very much than upward communication.
Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

(2) Upward communication.
 Lower designation to higher designation.
 Ex. Worker request to his boss.
 Here the effect of communication is less than downward communication. Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Vertical & Horizontal
Communication

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Informal communication.
 We use this type of communication with our family or friends.
 Three types of informal communication.
 (1) lateral
 (2) diagonal
 (3) grapevine

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Lateral communication.
 Found among members working at the same level.
 Ex. Peer group.
 Most effective form of communication.
 Barrier of subordinates or boss is not present here.

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Lateral Communication

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Diagonal communication.
 The path is mixture of vertical and horizontal movement.  In large communications various departments need communication support from each other.

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Grapevine communication.
 Also called as “backbiting” or
“backstabbing”.
 A backstabber is a colleague or an employee who acts like a friend in public but badmouth you in private.

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

Types of Communication
© Andrew Triganza Scott – MBA (Maast.), M.Ed (Leadership), BPsy (Hons), PGCE.-

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Study of Communication

    • 349 Words
    • 2 Pages

    “Communication is a complex process that can be viewed in many ways” (Trenholm, 2008). No matter how complex the process is, “The need for communication is basic. It allows us to form connections and build community by sharing stories” (Trenholm, 2008). People have different motivations for studying communication, there are different benefits to understanding communications, and there are many ways to define communication. In this essay, I will discuss my personal opinions and beliefs of these three topics.…

    • 349 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Written notes/messages - This is used as a reminder to the addressed. The message usually states how urgent the situation is.…

    • 689 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Communication Modalities

    • 870 Words
    • 4 Pages

    Technology is becoming more and more advanced as each year passes by and with that comes numerous different ways of being able to communicate with each other besides in person, over the phone, or through the postal mail. There are about 6.9 billion people around the world connected to the internet and many of them connect using gadgets such as iPads or smart phones along with the usual desktop or laptop computers (Internet World Stats, 2011). The internet is the source of so much information and also allows individuals to communicate with each other through email, in real time through chat, and through social networking such as Facebook, Twitter, and Google+. It is no wonder that the health care industry also would like to take part in this advanced and growing technology. This paper will discuss the benefits of using the internet and email as a communication modality in health care, how this form of communication differs from other forms of communication, the effects of social networking in health care, and how the internet and email can be used to market different health care products.…

    • 870 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Communication Modalities

    • 1870 Words
    • 8 Pages

    Miscommunication can be a significant challenge in the health care market. Strategies to improve communication with patients include a variety of communication modalities. Consumers and providers both benefit from the variety of communication modalities; one specific beneficial mode of communication used is e-mail. Providers, who have good communication relationships with patients led to patient satisfaction and trust. Patients have a sense of connection with providers and organizations when they can communicate with the provider at any given time. Although there are several communication modalities, new technologies like e-mail in the health care settings have shown a positive change in the health care industry, relating to patient benefits, the value of maintaining patient confidentiality, and maintaining this use of communication in the health care market.…

    • 1870 Words
    • 8 Pages
    Good Essays
  • Powerful Essays

    Theories of Communication

    • 1265 Words
    • 4 Pages

    Communication is a transactional process and in a health context it is an important part of health and social care. Communication is an essential, instrumental and purposeful process. The communication transaction is one of sharing information using a set of common rules. In health and social care communication is a planned process the effectiveness of this planned process comes to fruition when the audience has achieved, acted on or responded to a message. The basic representative model of communication is usually conceptualised as a one-way flow process of sender, message and receiver.…

    • 1265 Words
    • 4 Pages
    Powerful Essays
  • Satisfactory Essays

    3.5 family Patters

    • 258 Words
    • 2 Pages

    2. After reviewing level and vertical communication, what style of communicator are you? (5 points)…

    • 258 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Reflection Essay

    • 2226 Words
    • 7 Pages

    Dwyer, J. (2005), Communication in Business: Strategies and Skills, 3rd Ed., Pearson Education Australis: Frenchs Forest…

    • 2226 Words
    • 7 Pages
    Best Essays
  • Satisfactory Essays

    In order to make a correct assumption on which method of communication is to be used with a variety of groups, one should stop and analyze the situation at hand and determine the most applicable method that fits the receiver of the message. Another key issue, the nature of what you need to communicate to the receiver. In my opinion, once these items are identified, it facilitates the venue of communication to utilize.…

    • 398 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Different communication methods are used in the business environment because the purpose of communication is for humans to be able to understand each other for different reasons. So if we develop a range of communication skills we can use them to help, learn or explain something to people. We also communicate to help one another, listen to each other’s problems and solve difficulties we face in life. If you know the audience, you can communicate more effectively and persuade the audience which will give you satisfaction from expressing your ideas and getting recognition. There are two types of verbal communication…

    • 965 Words
    • 4 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Part 1: Principles of Effective CommunicationChapter 1: Foundations of Management CommunicationChapter 2: Setting GoalsCase: Yellowtail Marine, Inc.Chapter 3: Audience AnalysisCase: Weymouth Steel CorporationChapter 4: Point of ViewCase: Smith Financial CorporationChapter 5: Message: Content and ArgumentCase: Cuttyhunk Bank (A)Chapter 6: StructureCase: McGregors Ltd.Department Store Chapter 7: Choosing MediaCase: The Timken Company Chapter 8: Style and Tone Case: Vanrex, Inc.Part 2: ApplicationsChapter 9: Giving and Receiving FeedbackCase: Bailey and Wick Chapter 10: Managing Meetings Case: Lincoln Park Redevelopment Project Chapter 11: Communicating ChangeCase: Hammermill Paper CompanyChapter 12: Communicating with External Audiences Case A: Oxford Energy Case B: NutraSweetChapter 13: Diversity and Intercultural CommunicationCase A: Reed-Watkins PharmaceuticalsCase B: International OilChapter 14: Personal and Corporate EthicsCase A: Hal of Erhardt & Company: One Audit Senior’s DilemmaCase B: McArthur PlaceChapter 15: Electronic CommunicationCase A: The E-Mail EncounterCase B: Unifone CommunicationsPart 3: TechniqueChapter 16: Effective WritingStyle manual to be cross-referenced throughout the courseChapter 17: Effective SpeakingStyle manual on speaking, use of graphics, and group presentation to be cross referenced throughout the courseAppendix Case 16: Dotsworth PressCase 17: Fair is Fair, Isn’t •…

    • 424 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Verbal communication is the act of speaking or writing and the select word choice we use to get a message to the receiver. The general message one intends to get across such as a simple order from a higher level officer will reach the receiver and they begin to decode the message. Depending on the word choice, it can either lead to misconception or be fully understood for its intentions. For example the sender may say something equivalent to “Did…

    • 1956 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Leadership and Communication

    • 2648 Words
    • 11 Pages

    What is communication? What is leadership communication? These are two definitions that will be answered in this paper. You will take an extensive look at how communication from the top of the food chain to the bottom impacts workforce and insight on different communicating qualities utilized by leaders and their effects. Explain why a leader must communicate effectively. Describe positive image and its relationship with effective leadership communication. Describe ethics and its relationship with effective leadership communication, importance of emotional intelligence, and importance of mindfulness (rice.edu).…

    • 2648 Words
    • 11 Pages
    Better Essays
  • Powerful Essays

    Dwyer, Judith. 2009. Communication in business; Strategies and skills. 395-411. Harlow, Essex, England: Pearson Education Ltd. Page 396…

    • 1395 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Communication and Message

    • 620 Words
    • 3 Pages

    Answer the following questions, using information from this week’s readings. Respond to each question in 100 to 200 words.…

    • 620 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Views of Communication

    • 1194 Words
    • 5 Pages

    In the 1940s and early 1950s, our understanding of the communication process was as an interaction or exchange of message. This perspective emphasizes the following components in a communication process.…

    • 1194 Words
    • 5 Pages
    Powerful Essays

Related Topics