Jobs in Travel and Tourism: Receptionist and Cabin Crew
M1 - Compare two jobs in the travel and tourism sector
Jobs in the tourism sector are all different and all of them follow with different duties and responsibilities, in this assignment I will be comparing two different jobs in the tourism sector, I will be focusing on receptionist at a hotel and air cabin crew. To compare these jobs I will be focusing on their duties and responsibilities of both jobs, I will also compare entry requirements for receptionist and cabin crew and also if both jobs could progress what can they promote to and what is the difference and similarities in both.
Being a receptionist at a hotel is completely different to a air cabin crew member, their job may involve several similar skills such as having good communication skills or having skills to work in a team, but however their roles and duties are different, a receptionist is based at front of house in a hotel and they are the main key feature of the accommodation service as guests will be approaching them first when they visit the hotel, whereas cabin crew staff’s main location is on the aircraft and this is where they will be providing service to passengers on board.
The difference between the duties and responsibilities of a receptionist and cabin crew is that a receptionist deals with guests through different method and this can be through face to face, telephone, email and on some occasions fax as well, using these methods the guests will contact the receptionist, and they will be responsible to book the guests services they need such as rooms or the venue of the hotel where as being a cabin crew is completely different as their roles and responsibilities will include only meeting and greeting passengers on board and providing customer service throughout the flight.
Being a receptionist will also come with responsibilities such as checking in the guests and checking them out as well, upon arrival the receptionist will greet the guests and identify their needs and also
Jobs in the tourism sector are all different and all of them follow with different duties and responsibilities, in this assignment I will be comparing two different jobs in the tourism sector, I will be focusing on receptionist at a hotel and air cabin crew. To compare these jobs I will be focusing on their duties and responsibilities of both jobs, I will also compare entry requirements for receptionist and cabin crew and also if both jobs could progress what can they promote to and what is the difference and similarities in both.
Being a receptionist at a hotel is completely different to a air cabin crew member, their job may involve several similar skills such as having good communication skills or having skills to work in a team, but however their roles and duties are different, a receptionist is based at front of house in a hotel and they are the main key feature of the accommodation service as guests will be approaching them first when they visit the hotel, whereas cabin crew staff’s main location is on the aircraft and this is where they will be providing service to passengers on board.
The difference between the duties and responsibilities of a receptionist and cabin crew is that a receptionist deals with guests through different method and this can be through face to face, telephone, email and on some occasions fax as well, using these methods the guests will contact the receptionist, and they will be responsible to book the guests services they need such as rooms or the venue of the hotel where as being a cabin crew is completely different as their roles and responsibilities will include only meeting and greeting passengers on board and providing customer service throughout the flight.
Being a receptionist will also come with responsibilities such as checking in the guests and checking them out as well, upon arrival the receptionist will greet the guests and identify their needs and also