Transfer of Tacit Knowledge
The role of tacit knowledge in innovation management
January 2004 Ragna Seidler-de Alwis Institute of Information Science University of Applied Sciences, Cologne Claudiusstr. 1 50678 Cologne, Germany Tel.: ++49 221 8275-3387 Mobile: ++49 175 1861855 Email: ragna.seidler@fh-koeln.de Evi Hartmann A.T. Kearney Platz der Einheit 1 D – 60327 Frankfurt, Germany Tel: +49 69 9550 7550 Fax: +49 69 9550 7555 Mobile: +49 175 2659 514 Email: evi.hartmann@atkearney.com Hans Georg Gemünden Institute of Technology and Innovation Management Technical University of Berlin Hardenbergstr. 4 – 5, HAD 29, 10623 Berlin Tel: +49 30 314 26088 Fax: +49 30 314 26089 Email: hans.gemuenden@tim.tu-berlin.de RAGNA SEIDLER- DE ALWIS, Professor at the Institute of Information Science at the University of Applied Sciences in Cologne, Germany. EVI HARTMANN, PhD, Consultant at A.T. Kearney, Frankfurt, Germany. HANS GEORG GEMÜNDEN, Professor, Chair of the Institute of Technology and Innovation Management at the Technical University of Berlin, Germany.
Competitive Paper submitted to the 20 Annual IMP Conference in Copenhagen, 2th - 4th September 2004 th 1
Abstract Innovation management includes the management of processes to strive for novel assignments through the combination and integration of different knowledge components. Besides, next to explicit knowledge, tacit knowledge has a crucial influence on the success of innovation processes in companies. The sole application of tacit knowledge cannot guarantee an effective innovation process as organizational knowledge for innovation is created through a continuous dialogue between tacit and explicit knowledge, where four different modes of knowledge conversion can be postulated. Tacit knowledge is mobilized through a dynamic combination of the different modes of knowledge conversion in a process, which can be called a “spiral model” of knowledge creation. Tacit knowledge is an important driver in the innovation process and its application
January 2004 Ragna Seidler-de Alwis Institute of Information Science University of Applied Sciences, Cologne Claudiusstr. 1 50678 Cologne, Germany Tel.: ++49 221 8275-3387 Mobile: ++49 175 1861855 Email: ragna.seidler@fh-koeln.de Evi Hartmann A.T. Kearney Platz der Einheit 1 D – 60327 Frankfurt, Germany Tel: +49 69 9550 7550 Fax: +49 69 9550 7555 Mobile: +49 175 2659 514 Email: evi.hartmann@atkearney.com Hans Georg Gemünden Institute of Technology and Innovation Management Technical University of Berlin Hardenbergstr. 4 – 5, HAD 29, 10623 Berlin Tel: +49 30 314 26088 Fax: +49 30 314 26089 Email: hans.gemuenden@tim.tu-berlin.de RAGNA SEIDLER- DE ALWIS, Professor at the Institute of Information Science at the University of Applied Sciences in Cologne, Germany. EVI HARTMANN, PhD, Consultant at A.T. Kearney, Frankfurt, Germany. HANS GEORG GEMÜNDEN, Professor, Chair of the Institute of Technology and Innovation Management at the Technical University of Berlin, Germany.
Competitive Paper submitted to the 20 Annual IMP Conference in Copenhagen, 2th - 4th September 2004 th 1
Abstract Innovation management includes the management of processes to strive for novel assignments through the combination and integration of different knowledge components. Besides, next to explicit knowledge, tacit knowledge has a crucial influence on the success of innovation processes in companies. The sole application of tacit knowledge cannot guarantee an effective innovation process as organizational knowledge for innovation is created through a continuous dialogue between tacit and explicit knowledge, where four different modes of knowledge conversion can be postulated. Tacit knowledge is mobilized through a dynamic combination of the different modes of knowledge conversion in a process, which can be called a “spiral model” of knowledge creation. Tacit knowledge is an important driver in the innovation process and its application
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