Preview

Training of Employees in Itc

Powerful Essays
Open Document
Open Document
976 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Training of Employees in Itc
Training of employees in ITC ITC follows coaching methodology in training their employees .coaching of employees depends on sector in ITC,like coaching for hotel management in ITC is of 18 months where as for a team leader in ITC is of 2 months.Basically number of days for coaching of an employee in ITC depends on the sector and job.ITC believes in continuous learning . ITC Hotels Ltd which has collaboration with Starwood Hotels is running Six sigma successfully. Six Sigma (SS) is an important management tool in business that many companies are using worldwide to strive for perfection. The tool enables the organization to continuously improve its work culture and processes. By using SS as a training tool hotels can achieve customer satisfaction and delight. In hotel industry customer interaction is imminent almost all the time.
Environment of coaching in ITC , * They have a training and development center named EPICENTER. This epicenter is a place where they sharpen there skills ,foster innovation and encourage freedom of thought. * These epicenter is highly sophisticated equipped with a range of advanced facilities such as: * A 70-seater lecture theatre . * A 50-seater lecture theatre . * Two 20-seater classrooms synchronized with the main lecture theatre. * A 15-seater conference room with video conferencing facilities. * Each lecture theatre and classroom is equipped with state of the art audio visual systems. * Well stocked library with adequate titles and periodic magazine subscriptions. * Profile of trainee : * Either gender with caring attitude. * Overall good performance in the college and school. * Must possess leadership qualities and common sense. * Flexible and extrovert nature with command over language. * Hard working and willing to take risks. * Candidates will be selectes on the basis of interviews ans tests. * Training sessions are conducted in classrooms .Business games,

You May Also Find These Documents Helpful

  • Good Essays

    The key aspects of this model of learning are to recall the storage and retrieval of information. Application assignments are work problems or situations in which trainees are asked to apply training content to solve them. The use of application assignments in training helps the trainee understand the link between the learned capability and real-world application, which makes it easier to recall the capability when needed (Noe,…

    • 710 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Nations Hotel Corporation is one of the reputed USA based hotel company, with an international presence in 15 countries worldwide. Hospitality industries are quiet competitive in nature and today’s success rule of hospitality includes knowledge, customer satisfaction and operational efficiency which provides pleasure of stay and departure to their guests. Any addition or subtraction in these components can increase or decrease the rating of any organization. Nations Hotel with 98% brand awareness and 72% as customer satisfaction ratio were still far from the race of preferred choice amongst the customers. Hence there, arose a need to identify the gap , so a study was conducted by the Nations hotel learning organizations (NHLO), as a result need for high leverage training program (Chapter 1-Introduction to employee training and development- High Leverage Training Program) was determined, which can improve the operational efficiency, help in retention of high performing employees and increase the level of customer satisfaction, so a structured coaching program was proposed in front of senior executives, which can have impact on business .(Chapter 1-Introduction to employee training and devlopment -ASTD Competency model, this model shows the role of training and how it will impact the business strategy).…

    • 1125 Words
    • 5 Pages
    Powerful Essays
  • Better Essays

    Once conference room is quite a bit larger than the other. This room will be used for video and in person conferences, large staff meetings, litigation preparation, and any other function requiring a large table with ten of chairs. The table and chairs will be chose based on function and cost. A large, white, dry erase board will be installed on one of the narrow walls, at a short end of the table. This board will also double as a projector screen, for future uses. A phone with teleconferencing abilities will also be installed. The smaller conference room should be big enough for a small round table and four chairs. This room will be used for client intakes, interviews, and a general business area for clients to attend to private phone calls/conversations. There will be not phone installed, as it could be seen as a…

    • 1207 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    Promotion is always available for a warehouse operative if tasks are done really well on a consistent basis. Competency assessment forms, can prove if an employee is working to a suitable standard and if they are exceeding expectations of the job that is assigned to them. this and other factors can direct a worker to promotion. A personal development plan is also looked at (PDP), and this a meeting with the employees line manager to go through the KPI’s and see what can be done to meet them. If the employee is staying on top of their work and this is proven to the line manager then a promotion may be in place. An example of a KPI for a warehouse operative could be: to achieve RTITBFL reach licence, this is a more advance licence than a counterbalance licence proving that you can do more with a forklift than the basics. This is also represents more skills.…

    • 472 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Starwood and Six Sigma

    • 2098 Words
    • 9 Pages

    Managers and employees trained in Six Sigma work at all levels of the organisation – in hotels, area management, divisions and corporate head office. Green Belts have full-time job positions, but spend a proportion of their time working on Six Sigma projects. They will mostly be engaged in collecting and analysing data for projects and monitoring improvements. By 2010, over 50% of all Starwood’s managers had been trained to this level at least. At the next level up, Black Belts work only on Six Sigma projects. When Starwood first began the programme, it sent Black belts to every one of its hotels with the specific task of introducing the initiative to the workforce, training some employees to be Green belts, and identify improvement projects. By 2010, all hotels had a Six Sigma Council lead by a Black Belt. Master Black Belts are the next level up the Six Sigma Hierarchy. They are fully trained in all the principles and tools of Six Sigma, and have the specific role of ensuring consistent practices across Six Sigma projects. In Starwood, they…

    • 2098 Words
    • 9 Pages
    Powerful Essays
  • Better Essays

    “The biggest job we have is to teach a newly hired employee how to fail intelligently. We have to train him to experiment over and over and to keep on trying and failing until he learns what will work,” (Kettering, 2010). Employee training is important in any job if an employer wants to be sure the job is done correctly. Training can help further an employee’s career because he or she will get better at his or her current job so the employee needs a new challenge. Career development is an employee’s responsibility so if they want to continue in the same company, they must think long-term when they first start. “If you wish to achieve worthwhile things in your personal and career life, you must become a worthwhile person in your own self-development,” (Tracy, 2010). In this paper the subjects discussed are the role of training in an organization’s development, different employee development methods, relationship between employee development and organizational development, and the role of human resource management in career development.…

    • 1390 Words
    • 6 Pages
    Better Essays
  • Better Essays

    Industrial and Organizational psychologist are able to walk into most any corporation and identify problem areas. The specialty skills that the industrial and organizational psychologist possesses are able to better equip the corporations to reduce employee turnover and improve the workplace. Having the ability to survey the employees and find weak spots allows the industrial and organizational psychologist to determine the best measures to improve the company from the inside out. Using surveys on current and potential employees as well as assessments can cause the company to find weak employees and strong leaders that might have been previously overlooked. Industrial and organizational psychologist can improve the potential employee selection process, train employees properly all while abiding by the law.…

    • 1178 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    I have attended many training sessions throughout the years both centralized and decentralized. I have found most to be successful in teaching me a trait that I needed at that time in my career. For example, my company mission was set at $US 1 billion revenue in three year ago. In order to achieve mission, CEO made organizational change. One of the most executive jobs was employee development plan through training. I and my colleagues have attended a lot of training courses and our competencies have improved a lot in last three years. The several best training courses were change for growth, mindset transformation, coaching and motivating skills, and leadership skills. Improvement of employees’ competencies has contributed to effectiveness in my organization and made my company achieve the goals.…

    • 259 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Every organization needs well trained and knowledgeable employees to perform the daily tasks needed to achieve company goals. An organizations success depends greatly on the training and development of its employees and the development of the organization itself. An organization has a large responsibility for their success which is why training, development, and career development is imperative to an organization.…

    • 940 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    The British Council Library is conducting a survey to measure the satisfaction level of our members. Kindly send us the filled questionnaires as your responses are very valuable to us. A short summary of the survey results will be provided to you as soon as possible.…

    • 518 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    Apple employees call it the Vallco Parkway, which is near Apple's Infinite Loop headquarters in Cupertino. The Input Design Lab is where every Apple trackpad, mouse, and keyboard prototypes are designed and tested.…

    • 844 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Interview Guide

    • 718 Words
    • 3 Pages

    Q.1: Draw up an interview guide for use in the selection of candidates for each of the following:…

    • 718 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Employee Training at Ibm

    • 703 Words
    • 3 Pages

    When working at IBM they feel responsible for the further growth of a Human Resource, after their studies. They think that throughout training the employees achieve career growth at IBM in a serious way, but also in a way it makes the employee have fun at the job.…

    • 703 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    Information technology (also referred to as IT) is the application of computers and telecommunications equipment to store, retrieve, transmit and manipulate data, often in the context of a business or other enterprise. The term is commonly used as a synonym for computers and computer networks, but it also encompasses other information distribution technologies such as television and telephones. Several industries are associated with information technology, such as computer, software, electronics, semiconductors, internet, telecom equipment, e-commerce and computer services.…

    • 2099 Words
    • 9 Pages
    Powerful Essays
  • Powerful Essays

    Multimedia in Education

    • 1256 Words
    • 6 Pages

    The world in which we live is changing rapidly and the field of education is experiencing these changes in particular as it applies to Media Services. The old days of an educational institution having an isolated audio-visual department are long gone! The growth in use of multimedia within the education sector has accelerated in recent years, and looks set for continued expansion in the future.…

    • 1256 Words
    • 6 Pages
    Powerful Essays