The Role of Effective Communication in Improving Managerial Performance
THE ROLE OF EFFECTIVE COMMUNICATION IN IMPROVING MANAGERIAL PERFORMANCE (A CASE STUDY OF IMO STATE ENVIRONMENTAL PROTECTION AGENCY ISEPA)
ABSTRACT
The role of effective communication in improving managerial performance. Management and communication are inseparable, it is the pivot in which activities of the various department relates to enhance industrial, growth, productivity and harmony in Imo State environmental protection agency Isepa Owerri. This research work computerized of five chapters.
Chapter one is the introduction to the research work and it reveals the background of the study. The purpose of this study is to find out the role play by Imo State environmental protection agency and the role play by Isepa community in achieving organizational goals.
Chapter two is the literature review and it reveals the effect of communication improving managerial performance and the problems encountered in maintain effective communication.
Chapter three is the research design and methodology and it reveals the population of the study, which comprises of Imo State Environmental protection agency and Isepa community in Owerri. The population of the study is limited to the staff from different departments. A formula propounded by Yaro Yameni was used to determine the sample size of the study and stratified random sampling techniques was adopted.
Chapter four is the data presentation and analysis. The researcher presents the data using simple table and percentages.
Chapter five is the summary of findings, conclusion and recommendations. The researcher summarized based on the roles played by each group.
Finally recommendations were made in order to improve management performance through effective communication.
TABLE OF CONTENT
Title page
Approval
Dedication
Acknowledgement
Abstract
Table of content
List of table/figures
CHAPTER ONE 1.0 Introduction 2.1
ABSTRACT
The role of effective communication in improving managerial performance. Management and communication are inseparable, it is the pivot in which activities of the various department relates to enhance industrial, growth, productivity and harmony in Imo State environmental protection agency Isepa Owerri. This research work computerized of five chapters.
Chapter one is the introduction to the research work and it reveals the background of the study. The purpose of this study is to find out the role play by Imo State environmental protection agency and the role play by Isepa community in achieving organizational goals.
Chapter two is the literature review and it reveals the effect of communication improving managerial performance and the problems encountered in maintain effective communication.
Chapter three is the research design and methodology and it reveals the population of the study, which comprises of Imo State Environmental protection agency and Isepa community in Owerri. The population of the study is limited to the staff from different departments. A formula propounded by Yaro Yameni was used to determine the sample size of the study and stratified random sampling techniques was adopted.
Chapter four is the data presentation and analysis. The researcher presents the data using simple table and percentages.
Chapter five is the summary of findings, conclusion and recommendations. The researcher summarized based on the roles played by each group.
Finally recommendations were made in order to improve management performance through effective communication.
TABLE OF CONTENT
Title page
Approval
Dedication
Acknowledgement
Abstract
Table of content
List of table/figures
CHAPTER ONE 1.0 Introduction 2.1