Introduction
Taylor started this paper by quoting then President of the United States, Theodore Roosevelt. Stating that "The conservation of our national resources is only preliminary to the larger question of national efficiency." Taylor pointed out that while a large movement had started to conserve material resources, the less visible and less tangible effects of the wasted human effort was only vaguely appreciated. He argues the necessity of focusing on training rather than finding the “right man,” stating “In the past the man has been first; in the future the system must be first,” and the first goal of all good systems should be developing first-class men. He listed three goals for the work:
First: To point out, through a series of simple illustrations, the great loss which the whole country is suffering through inefficiency in almost all of our daily acts.
Second: To try to convince the reader that the remedy for this inefficiency lies in systematic management, rather than in searching for some unusual or extraordinary man.
Third. To prove that the best management is a true science, resting upon clearly defined laws, rules, and principles, as a foundation. And further to show that the fundamental principles of scientific management are applicable to all kinds of human activities, from our simplest individual acts to the work of our great corporations, which call for the most elaborate cooperation. And, briefly, through a series of illustrations, to convince the reader that whenever these principles are correctly applied, results must follow which are truly astounding.
Lastly, Taylor noted that while the examples were chosen to appeal to engineers and managers, his principles could be applied to the management of any social enterprise, such as homes, farms, small businesses, churches, philanthropic institutions, universities, and government.
Chapter 1: Fundamentals of Scientific Management
Taylor