The Impact of Service Quality on Customer Satisfaction at Jordan Islamic Banking
University of jordan
Faculty of Business Administration
Master of accounting
Research
The Impact of Service Quality on Customer Satisfactions in Islamic Jordanian Banking
Supervisor:
Dr. Suzan Abed
Prepared by students:
Shehab Saleh AL-Ajarmeh
First semester
2011/2012
Contents
|- abstract…………………………… |
|- Introduction……………………………… |
|- The research problem…………………… |
|- The research importance ……………….. |
|- The research objectives………………….. |
|- The study model………………………….. |
|- Study Hypotheses………………………… |
|- Literature Review …………………... |
|- Research methodology ………………….. |
|-References………………………………... - |
|- Appendixes ………………………………. |
Abstract:
This study aims to explain the extent of the quality service that are provided to customer and the extent of satisfaction that is obtaining from service
Faculty of Business Administration
Master of accounting
Research
The Impact of Service Quality on Customer Satisfactions in Islamic Jordanian Banking
Supervisor:
Dr. Suzan Abed
Prepared by students:
Shehab Saleh AL-Ajarmeh
First semester
2011/2012
Contents
|- abstract…………………………… |
|- Introduction……………………………… |
|- The research problem…………………… |
|- The research importance ……………….. |
|- The research objectives………………….. |
|- The study model………………………….. |
|- Study Hypotheses………………………… |
|- Literature Review …………………... |
|- Research methodology ………………….. |
|-References………………………………... - |
|- Appendixes ………………………………. |
Abstract:
This study aims to explain the extent of the quality service that are provided to customer and the extent of satisfaction that is obtaining from service
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