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The Five Management Functions

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The Five Management Functions
The Five Management Functions Within an HVAC Company
r. Olson
MGT 330
Instructor J. Davis
August 27, 2012

The subject of this reflective paper is regarding the most critical organizational management functions. Critical management functions sit at the core of any organization and steer its leaders, managers, and employees toward success by utilizing the people and resources in the most effective manner. My intent is for the reader to be enlightened of how I helped manage a Heating, Ventilation, and Air Conditioning (HVAC) company by implementing some of the same leadership and management methods from our Management 330 college course. Though many of the Theories from the text book are very valuable, I believe some the information is very vague and somewhat common sense in nature. In my opinion, I don’t believe Mark Zuckerburg, Bill Gates, Lee Iacocca, Mark Cuban, or Donald Trump used these EXACT theories of management to become successful owners of businesses and organizations. Think of how the main points and sub-headings pertain to your current job or another job you have held in the past. My personal examples provide a simplistic version that proves with the right planning, organizing, staffing, leading, and controlling, a tiny HVAC company could become an even larger success than what the owner had initially hoped for. Enjoy!

The Planning Function
Upon retirement from the USAF and a short term of employment at Sandia National Laboratories, I was hired to manage a heating, ventilation, and air conditioning (HVAC) company. I was not very familiar with HVAC systems, but as a home owner I knew enough about them that I was comfortable in that type of environment. The owner of the company seldom communicated with the HVAC technicians because he wanted them out of the shop and either on their way to the job site or at the job site no later than 8:00 a.m. The company had seven HVAC technicians, an accountant and me, the company manager. A few of



References: * Ashford University, The Five Functions of Effective Management; Introduction to Management: Achieving Form through Function, Chapter 1, Page 15) * Ashford University, The Five Functions of Effective Management; Introduction to Management; Achiving Form Through Function, Chapter 1, Page 16 * Ashford university, The Five Functions of Effective Management; Introduction to Management; Achieving Form through Function, Chapters 1 -7.

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