The factors that increase patient's satisfaction in Bangladesh Hospitals
The factors that increase patient's satisfaction in Bangladesh Hospitals
1. Introduction:
Present scenario of Bangladesh hospitals is different from the scenario before the liberation war. Facilities and services of the hospitals are not at the better position then. Before the liberation war people had to rely on only public hospitals. However their services are still dissatisfying the people. In 2006 the total number of hospitals in Bangladesh was 1683. Of these 1683 hospitals, 678 were government hospitals and 1005 were non-governmental hospitals. (Wikipedia) The Government of Bangladesh is constitutionally committed to “the supply of basic medical requirements to all levels of the people in the society” and the “improvement of nutrition status of the people and public health status” (Bangladesh Constitution, Article-18). Bangladesh has build over the past decades a good network for primary, secondary tertiary care hospitals and health center to provide primary and referral health care to its citizens. Now a day the number of hospitals is increasing. Some of them are registered legally and others are illegally contributes its activities. (Bangladesh Bureau of Statistics.BBS-Statistical Pocket Book, Bangladesh, 2000). Some actions are established for closing up those hospitals and even some of those illegal hospitals provide wrong treatments as they provide doctors having wrong degree. This paper will indicate the position of health care services in terms of the sectors of both public and private hospitals in Bangladesh and also it will indicate the problems and advantages arises in the hospitals of Bangladesh that will indicate the level satisfaction and dissatisfaction. The rate in the cost of the treatment varies from one hospital to another. Some of the people has already been contributed to these hospitals and gain some share from the hospital in which they have invested. New and improved technologies are having been used by some of the famous and
1. Introduction:
Present scenario of Bangladesh hospitals is different from the scenario before the liberation war. Facilities and services of the hospitals are not at the better position then. Before the liberation war people had to rely on only public hospitals. However their services are still dissatisfying the people. In 2006 the total number of hospitals in Bangladesh was 1683. Of these 1683 hospitals, 678 were government hospitals and 1005 were non-governmental hospitals. (Wikipedia) The Government of Bangladesh is constitutionally committed to “the supply of basic medical requirements to all levels of the people in the society” and the “improvement of nutrition status of the people and public health status” (Bangladesh Constitution, Article-18). Bangladesh has build over the past decades a good network for primary, secondary tertiary care hospitals and health center to provide primary and referral health care to its citizens. Now a day the number of hospitals is increasing. Some of them are registered legally and others are illegally contributes its activities. (Bangladesh Bureau of Statistics.BBS-Statistical Pocket Book, Bangladesh, 2000). Some actions are established for closing up those hospitals and even some of those illegal hospitals provide wrong treatments as they provide doctors having wrong degree. This paper will indicate the position of health care services in terms of the sectors of both public and private hospitals in Bangladesh and also it will indicate the problems and advantages arises in the hospitals of Bangladesh that will indicate the level satisfaction and dissatisfaction. The rate in the cost of the treatment varies from one hospital to another. Some of the people has already been contributed to these hospitals and gain some share from the hospital in which they have invested. New and improved technologies are having been used by some of the famous and