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The Challenges and Obstacles of Tqm Implementation in the Higher Education Institutions

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The Challenges and Obstacles of Tqm Implementation in the Higher Education Institutions
e-TQM College Working Paper Series WP- 0102062007

The Challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE
Dr Abdel Moneim M. B. AHMED Bashar I. HAMDOON

By

WP-0102062007

1

The challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE By Dr Ahmed and Hamdoon

e-TQM College Working Paper Series WP- 0102062007

The Challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE
Dr Abdel Moneim M. B. Ahmed Bashar I. Hamdoon

By

WP-0102062007

The working paper series are produced by the e-TQM College and are to be circulated for discussion purposes only. Their contents should be considered preliminary. The papers are expected to be published in due course, in a revised form and should not be quoted without the author’s permission. E-TQM College working paper series is available through www.etqm.ae/qme

2

The challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE By Dr Ahmed and Hamdoon

e-TQM College Working Paper Series WP- 0102062007

The Challenges and obstacles of TQM Implementation in the Higher Education Institutions: The Case of Sharjah University in UAE Dr Abdel Moneim M. B. AHMED Director of Graduate Studies e-TQM College P.O. Box 71400, Dubai, UAE E-mail: A.Ahmed@etqm.ae Bashar I. HAMDOON University of Sharjah, Sharjah, UAE

ABSTRACT The importance of the higher education for the development of our lives and civilizations is beyond dispute. The current higher education is running on a declined line. One of the most likely treatments is the adoption of industry-successful quality systems and specifically TQM. The research tries to investigate the challenges and obstacles of TQM implementation in higher education institutions in UAE. To do so a survey is conducted at a leading institution,


References: e-TQM College Working Paper Series WP- 0102062007 Quality Assurance Agency for Higher Education, (2004) “Handbook for academic review: England, 2004 for review of directly funded higher education in further education colleges”, Mansfield, UK
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