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The Art of Critical Decision Making

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The Art of Critical Decision Making
rThe Art of Critical Decision Making
Part I

Professor Michael A. Roberto

THE TEACHING COMPANY ®

The Art of Critical Decision Making
Part II

Professor Michael A. Roberto

THE TEACHING COMPANY ®

Michael A. Roberto, D.B.A.
Trustee Professor of Management, Bryant University Michael A. Roberto is the Trustee Professor of Management at Bryant University in Smithfield, Rhode Island, where he teaches leadership, managerial decision making, and business strategy. He joined the tenured faculty at Bryant after serving for six years on the faculty at Harvard Business School. He also has been a Visiting Associate Professor at New York University’s Stern School of Business. Professor Roberto’s new book, Know What You Don’t Know: How Great Leaders Prevent Problems before They Happen, was published by Wharton School Publishing in 2009. It examines how leaders discover hidden problems and unearth bad news in their organizations before such problems escalate to become major failures. His 2005 book, Why Great Leaders Don’t Take Yes for an Answer, was named one of the top-10 business books of that year by The Globe and Mail, Canada’s largest daily newspaper. The book examines how leaders can cultivate constructive debate to make better decisions. Professor Roberto’s research focuses on strategic decision-making processes and senior management teams. He also has studied why catastrophic group or organizational failures happen, such as the Columbia space shuttle accident and the 1996 Mount Everest tragedy. He has published articles based on his research in Harvard Business Review, California Management Review, MIT Sloan Management Review, The Leadership Quarterly, and Group and Organization Management. Professor Roberto’s research and teaching have earned several major awards. His 2004 article, “Strategic Decision-Making Processes: Beyond the Efficiency-Consensus Tradeoff,” was selected by Emerald Management Reviews as one of the top-50 management articles of 2004

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