System Analysis and Design
Computers perform many jobs that previously were performed by people. Will computer based transactions and expanded e-commerce eventually replace person to person contact? From a customer’s point of view, is this better? Why or why not?
Eventually no, because no computer can replace any humans in any transaction (manage input of data, collecting related and added information on customers, asking follow-up questions, and etc). Computers can only make transactions more convenient to users and help users to make their work lighter and easier. If computer will replace human to human contact there is a possibility of miscommunication that will result to errors and misunderstanding. For a customer’s point of view, it is not better to use or replace people by computers because we are not sure if the answer we want to get is in the database of the system that replaces the human transaction. Computers can store data and query files but it cannot input data automatically, computers need user to input data into it.
Situation:
You are IT manager at Low-Voltage Components, a medium sized firm that makes and sells specialized electrical cables to companies that manufacture electronic test equipment. Low-Voltage’s largest customer, TX Industries recently installed a computerized purchasing systems and wants Low-Voltage to connect to the new system to receive purchase orders and production schedule forecasts. Low-Voltage currently has the following information systems: finance, accounts receivable, accounts payable. 1. Should Low-Voltage develop an order entry system to connect with TX Industries purchasing system? Why or why not?
Yes, to make their transactions more convenient to both companies and another it is easier for Low-Voltage to adapt to TX’s new purchasing system because they have existing systems regarding payments that can record payables.
2. What factors will affect the complexity of Low-Voltage’s new order entry system?
The factors that will affect
Eventually no, because no computer can replace any humans in any transaction (manage input of data, collecting related and added information on customers, asking follow-up questions, and etc). Computers can only make transactions more convenient to users and help users to make their work lighter and easier. If computer will replace human to human contact there is a possibility of miscommunication that will result to errors and misunderstanding. For a customer’s point of view, it is not better to use or replace people by computers because we are not sure if the answer we want to get is in the database of the system that replaces the human transaction. Computers can store data and query files but it cannot input data automatically, computers need user to input data into it.
Situation:
You are IT manager at Low-Voltage Components, a medium sized firm that makes and sells specialized electrical cables to companies that manufacture electronic test equipment. Low-Voltage’s largest customer, TX Industries recently installed a computerized purchasing systems and wants Low-Voltage to connect to the new system to receive purchase orders and production schedule forecasts. Low-Voltage currently has the following information systems: finance, accounts receivable, accounts payable. 1. Should Low-Voltage develop an order entry system to connect with TX Industries purchasing system? Why or why not?
Yes, to make their transactions more convenient to both companies and another it is easier for Low-Voltage to adapt to TX’s new purchasing system because they have existing systems regarding payments that can record payables.
2. What factors will affect the complexity of Low-Voltage’s new order entry system?
The factors that will affect