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Suwanee Warehouse Case Paper

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Suwanee Warehouse Case Paper
I am writing to address an outstanding issue related to some shipments into your Suwanee warehouse. In November Woodhaven sent four shipments into the Suwanee warehouse. These shipments were originally billed under invoices 162055, 162064, 162111, and 162381. At the time of invoicing, we were not aware that our driver of our carrier what been request to unload the shipment. As a result, the freight charges we received related to these deliveries included additional charges related to the unloading. We billed these additional charges on invoices 162884, 163317, 163318, and 163319. The total charges for all four invoices combine was $400.00.

Rooms To Go could not process the additional billings and requested that Woodhaven re-bill the

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