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Superior-Subordinate Communication Case Study

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Superior-Subordinate Communication Case Study
Superior-Subordinate Communication
It is a vital component in an organization for the organizational members and the top management to exchange information about the functions in an organization so that the organization can reach its objectives effectively (Altinoz, 2008; Bisel, Messersmith & Kelley, 2012; Wińska, 2010; Steele & Plenty, 2015). This is because the management has great impact over their subordinates and the way they perform in the organization because they provide them with sufficient resources that allows them to work effectively (McWorthy & Henningsen, 2014). Hence, it is necessary for organizations to have a functional communication process so that the members and supervisors construct a collective understanding to avoid …show more content…
These relationships have a great impact on the productivity and efficiency of the organization which is why they must be constantly developed through a series of interactions among the subordinates to their superiors (Jha & Jha, 2013; Walumbwa, Mayer, Wang, P., Wang, H. & Workman, 2011). Theoretically, the Leader - Member Exchange theory focuses on the development of a dyadic relationship regarding how the supervisors and subordinates effectively exchange work-related messages (Jha & Jha, 2013; Bauer & Green, 1996; Maslyn & Uhl-Bien, 2000). The messages being exchanged can be negotiated between the members and supervisors allowing room for reciprocity which further strengthens their relationship (Cogliser, Schriesheim, Scandura, & Gardner, 2009; Jha & Jha, …show more content…
Additionally, incorporating the theory’s concepts when discussing communication satisfaction would give a diagnosis on what part of the communication process is functional and dysfunctional as an effect of the varying levels of superior-subordinate relationships (Mueller & Lee, 2002). By pinpointing the dysfunctional areas in the communication process, resolutions could be made to help support the goal of organizational communication. This goal is to create shared meaning that drives the organization into progression and succession in achieving its
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