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Statistical Process Control

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Statistical Process Control
Statistical Process Control
Statistical Monitoring of Processes to
Detect Special Causes of Variation

Lecture Outline








Basics of Statistical Process Control
Control Charts
Control Charts for Attributes
Control Charts for Variables
Control Chart Patterns
SPC with Excel
Process Capability

Statistical QA Approaches
Statistical process control (SPC)
• Monitors production process to prevent poor quality

Acceptance sampling
• Inspects random sample of product to determine if a lot is acceptable
Design of Experiments

Statistical Quality Assurance
Purpose: Assure that processes are performing in an acceptable manner

Methodology: Monitor process output using statistical techniques
If results are acceptable, no further action is required
Unacceptable results call for corrective action
Acceptance Sampling:
Quality assurance that relies primarily on inspection before and after production Statistical Process Control (SPC):
Quality control efforts that occur during production

What is SPC?
A simple, yet powerful, collection of tools for graphically analyzing process data
Has one primary purpose: To tell you when you have a problem
Invented by Walter Shewhart at AT&T to minimize process tampering
Important because unnecessary process changes increase instability and increase the error rate
SPC will identify when a problem (or special cause variation) occurs

Basics of Statistical Process Control
Statistical Process Control (SPC)
- Monitoring production process to detect and prevent poor quality Sample
- Subset of items produced to use for inspection
Control Charts
- Process is within statistical control charts

Production Data always has some
Variability

Chance and Assignable Causes of
Quality Variation

Accuracy and Precision

Normal Distribution – Shaft Diameter
(What is this plot of data telling us?)

Variability
Random

Non-Random

• Common causes
• Inherent in a

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