Preview

Starbucks a Nightmare

Good Essays
Open Document
Open Document
1081 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Starbucks a Nightmare
Starbucks A Worst Nightmare I was making a grande vanilla bean frappiccino while other customers were waiting in line to have their order taken. Business was slow that day, but heck, everyday at my job was a slow one. I would think to myself, Why the hell am I still working here? when this place gets no business at all. Of course, I work at Starbucks, not the ones that you see on the corner of the streets, but I worked at the one in Target.

At my Starbucks, we would have one person working each shift. We had three shifts per day, the opening shift, the midday, and the closing shift. With all my luck I got to either open the store, or close the store. I really didn't like opening or closing, but I said to myself, money is money, and I can't go wrong with making money. Another thing that bothered me about my job was the money. My starting salary was only $6.50 per hour, while other Starbucks salaries started at $8.00 an hour. I didn't apply anywhere else, so I guess I was stuck with the job I had for now.

It was the first Monday of the week, and I had to open with my boss Tenesha. She was my boss at Starbucks, but had the same duties as everyone else that worked at Starbucks. On Mondays, we usually had a rush of customers, rushing to get a hot cup of coffee for the road to work, or just morning moms wanting our new brew of coffee for the week. But Tenesha had inventory that week, so I was stuck making coffee all day till Andrew, another employee came in around 1 p.m.

It was around 10:00 a.m., just around the time where I take my lunch break, and all of a sudden Amber my Leader On Duty, or LOD for short, came up to me and told me that I needed to do a more thorough job on cleaning the station every time a guest comes. She said that if I do that, then it would attract guests and suggest them to buy some coffee. It had been several times that Amber has come up to me and told me how to do my job, on either cleaning or how to present

You May Also Find These Documents Helpful

  • Satisfactory Essays

    exciting to some extent just simply knowing that the employees are counting on you and you only to get their pay checks right…

    • 318 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    As a Barista, You create an experience for customers by providing excellent customer service quality beverages and products. Whether you are the very first person our guests encounter or you are producing quality our guests have come to enjoy and love. Your…

    • 946 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Since I am still in high school, time with friends along with extracurricular and curricular studies took most of my time outside of work. As I progressed through the first couple of months of my Hy-Vee career, I began to enjoy my job more. Helping customers and watching them leave satisfied put a smile to my face and made work rewarding. I began to think about other job opportunities within…

    • 310 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The Worst Job I Ever Had

    • 417 Words
    • 2 Pages

    A year ago, I decided to look for a job. I found some job openings in Queens, and one of them caught my eyes. It was a 99 cent store on Liberty Avenues in Queens. I got the job, and I was a sales clerk. I was so excited and determined to try my best on the new job. I thought that it would be the best job I had in my life. However, it turned out to be the worst. I hated the job for three reasons.…

    • 417 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Drive in

    • 306 Words
    • 2 Pages

    I can understand the challenges of hard work for little pay. I work for Starbucks Coffee Company as a shift supervisor. I have to wake up at three in the morning to prepare the store for the busy day and I am not morning person. I have to coordinate partners, assign daily tasks, and deal with customer issues. I have to be nice and cheery, regardless if I am in a bad mood or ill. After smiling, chatting, and serving my hope is the customer puts their change in my tip jar.…

    • 306 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    With that being said, even though they are ranked 94th some of the 149,000 employees may view otherwise. A problem Starbucks has had to face is in regards to the Starbucks Workers Union. Starbucks likes to portray themselves as a “socially responsible corporation”, but Starbucks workers state they face “unpredictable hours, inaccessible health care, low wages and lack of job security.” Employee Erik Forman says, "The core of the problem boils down to this: Starbucks orders 'labor ' the same way it orders coffee beans or paper cups”. If a barista at Starbucks want to be a “full time” employee, they need to expect to be available up to 70 hours a week. Forman also added, "Starbucks uses something known as 'automated labor scheduling ' software to determine how workers will be scheduled… If the system projects a slight downturn in business on a particular day or week, baristas lose work hours." Raises at Starbucks are known to “lag” behind the cost of living and the company also spends less energy on making sure their employees are covered when it comes to health insurance. Statistics show that 42% of Starbucks employees are on the company’s health care plan which is lower in comparison to a company like Wal-Mart. Based on the discontent of Starbucks employees, in May 2004, workers from midtown Manhattan launched the Starbucks…

    • 2902 Words
    • 12 Pages
    Best Essays
  • Satisfactory Essays

    In the essay “Getting Coffee Is Hard To Do,” the author basically uses the entire essay as a way to complain about coffee shops and the way that they function. He mentioned that the labor that used to be a part of an employee’s job is now being made into the customer’s job. This upset has occurred in plenty of ways in the last few years. One very obvious example is the restaurants that do not even give the employee the option of filling up a customer’s cup with a carbonated drink of their choosing. The employee of the supposed restaurant just gives the customer an empty cup and points to the corner where the fountain of drinks resides. Although some of the labor imbalances are inconvenient, I completely disagree with the author in every way…

    • 312 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    When our interviewees were asked the question: “Have you ever considered quitting? If so, for what reasons?”, each one of our interviewees answered yes. They each stated that they were either currently looking for a new job or have already found other jobs that better suite their needs.…

    • 566 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Quitting My Job Costco

    • 377 Words
    • 2 Pages

    Not enough time, not enough money, and not enough sleep. It’s a stupid cycle that repeats itself over and over again. This is how I feel about my dead end job. I spent 5 long years at Costco and I learned a lot about myself, people, and about life. I believe that you can’t put a price on freedom. Freedom is defined as living life how one choses to live without any undue restraints or restrictions. We spend most of our lives too busy to have any free time, busy earning money to use on our free time, and busy not having enough time to rest after a long day of work. Working at a job I hated showed me how much I miss my Freedom to do what, I want when I want, however I want. Be with the people who I want to be with. Relax and enjoy life to the fullest. Feel like a kid again where my only worry in the world was pizza or hamburgers for lunch. Unfortunately unlike most people in life, I’m not rich let alone anywhere near it. I’m just an average person trying to make a fairytale dream come true and live happily ever after. Deep down inside I wanted to leave my job but I kept hearing the same things from people, friends, family, and myself. It’s hard to find a good paying job now days. You should stay don’t quit do you know how many people wish they had your job? I need the medical benefits just in case something happen to me. This is why I stayed at my job which allowed me to reflect on my life. You’re only young once and the next time you can enjoy freedom is when you retire. So I decided to make a leap of fate and as of june 9th 2011 which is my 26th birthday HINT HINT I decided to retire from Costco because quitting is for losers. I believe that you should enjoy freedom the best you can. Do what makes you happy and not worry about what others think. You have only one life and one chance to do all the things you want to…

    • 377 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    I sat down and loosened up for the first time since rush hour. Once again, I adjusted my one-size-too-large hat. After my thirty minutes were up, I came back to my position. I wasn't supposed to be here, but here I was: handing out orders at the drive-thru for Bridgeville’s very own McDonald's.…

    • 799 Words
    • 4 Pages
    Good Essays
  • Good Essays

    I step out of the elevator to find the office in a quiet, subtle mood. Finally, a place I can relax. I get to my cubicle to find that, for once, I didn’t have direct orders from my boss to do something for him. Very odd.…

    • 918 Words
    • 4 Pages
    Good Essays
  • Good Essays

    He made his apology for being so forward and introduced himself. He was Edmond Trystan, the owner of the Trystan Corporation and thought to doubly make sure I would come to work for him. He was going to give me a graduation present. I walked into a restaurant I would never imagine to ever see the inside and had a complete executive wardrobe on its way to my house after the alterations were…

    • 1221 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Why I Chose Nursing

    • 450 Words
    • 2 Pages

    I noticed very early on in the jobs I've had thus far (online sales associate, barista, and front desk agent), that there was something missing. I often thought to myself, "This is such a waste of time. What good am I doing? How is any of this helping people in a way that really matters? " That's when I realized if I am going to be working a job for a majority of my life, I have to do…

    • 450 Words
    • 2 Pages
    Good Essays
  • Good Essays

    I was enraged and frustrated at this, and I wanted to kill Bob, but I cannot kill him, because I will be thrown in jail for murder. I will not be paid much after today, but I do get employment insurance, so I do get paid 55% of my salary. I also get paid for having a family of three, and thank goodness my husband also works. I packed up my stuff and stuffed it into a cardboard box I found coincidentally lying on the left side of the desk. The image of my family, my business cards, everything. I stormed out of the floor and into the elevator. I handed the keycard I use to get into the office to the receptionist. She said thanks and then took it, with no goodbye. Just as I walked out of the building with a box filled with my things, my phone rang. I stuffed the box into the trunk, closed the trunk, and pulled out my phone. It was an unknown caller. This is what I remember the phone conversation to sound like:…

    • 1080 Words
    • 5 Pages
    Good Essays
  • Powerful Essays

    starbucks

    • 1851 Words
    • 7 Pages

    The overall company service has not necessarily declined. Overall, customers are pleased with the cleanliness, atmosphere, and product quality. However, wait time is steadily increasing. This is the main problem. While some people go to Starbucks for the experience, many people get their coffee and are out the door. Therefore, wait time is exceedingly important. This is where the satisfaction has begun to decline. While wait time is a part of customer satisfaction it is not the only thing that determines customer satisfaction. The satisfaction level of customers also varies with the type of customer. Customers that visit more often, spend more often, and are more loyal tend to be more highly satisfied. Also, Starbucks is measuring much on how people view the company, as trying to expand and make more money, rather than how people view the coffee. Generally customers are satisfied with the coffee. While customer service has declined some, the main…

    • 1851 Words
    • 7 Pages
    Powerful Essays