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Starbucks Strategic Plan
Starbucks Strategic Plan � PAGE * MERGEFORMAT �23�

Running head: STARBUCKS STRATEGIC PLAN

Starbucks Strategic Plan

University of Phoenix



TABLE OF CONTENTS

31. EXECUTIVE SUMMARY �

32. COMPANY BACKGROUND �

33. VISION STATEMENT �

34. MISSION STATEMENT �

35. VALUES STATEMENT �

46. ENVIRONMENTAL ANALYSIS �

46.1. External Environment �

56.2. Opportunities and Threats �

66.3. Competitive Analysis �

86.4. Economic Analysis �

106.5. Non-Economic Factors in the Remote Environment �

126.6. Internal Analysis �

147. LONG-TERM OBJECTIVES �

168. STRATEGIC ANALYSIS AND CHOICE �

169. PLAN GOALS AND IMPLEMENTATION �

1610. FINANCIAL PROJECTIONS AND ANALYSIS �

1811. CRITICAL SUCCESS FACTORS �

1812. CONTROLS AND EVALUATION �





EXECUTIVE SUMMARY

Starbucks is the global market leader in the coffee market, with more than 16,850 coffee shops in more than 50 countries, (Hoovers 2011, Starbucks, 2011). However, despite the - $10.71B in sales and its annual growth rate of 9.4 percent, the company faces a number of challenges, which includes an increasing level of competition and economic climate. The paper will provide an overview of the issues and identify several different strategies that can be used by the company to address them. This paper will also distinguish between strategy and tactics, perform an environmental analysis, apply strategic choice to achieve long-term objectives, identify critical success factors for plan implementation, and grand strategies formulation and selection. Finally, this paper evaluates Starbucks organizational strengths and weaknesses for meeting long-term objectives in the next 5 years.

COMPANY BACKGROUND

Starbucks Corporation (Starbucks) is a publically traded company on the NASDAQ and the number one specialty coffee retailer in the world, (Hoovers - Starbucks, 2011). Since 1971, Starbucks has been roasting the highest quality Arabica coffee in the world. Globally, the company has a wide range of branded consumer products



References: 12manage. (2010). Outside-in Business Strategy. Explanation of Five Competitive Forces of Michael Porter. Retrieved from http://www.12manage.com/methods_porter_five_forces.html. Clark, A. (2010). Starbucks revival is a credit to founder Schultz. The Observer, Sunday 12 December 2010. Retrieved January 6, 2011 from http://www.guardian.co.uk/business/2010/dec/12/starbucks-revival-comment-andrew-clark. First Research (2010). Coffee Shops. Retrieved January 6, 2011 from http://www.researchandmarkets.com/research/bdf4e2/coffee_shops. Gutierrez, C. (2008). McDonald 's Threat To Starbucks Is Groundless. Retrieved from http://www.forbes.com/2008/01/07/mcdonalds-starbucks-coffee-markets-equity-cx_cg_0107markets14.html. Hoovers - Industry (2011). Fast-Food & Quick-Service Restaurants. Retrieved January 6, 2011 from http://subscriber.hoovers.com/H/industry360/overview.html?industryId=1444. Hoovers - Starbucks (2011). Starbucks Corporation. Retrieved on January 6, 2011 from http://subscriber.hoovers.com/H/company360/fulldescription.html?companyId=15745000000000. Hoovers Starbucks Financials. (2011). Starbucks Outlines Blueprint for Multi-Channel Growth. Retrieved on January 6, 2011 from http://subscriber.hoovers.com/H/company360/financialSummary.html?companyId=15745000000000. Hoovers - Dunkin (2011). Dunkin Brand, Inc. Retrieved January 6, 2011 from http://subscriber.hoovers.com/H/company360/fulldescription.html?companyId=107680000000000. Hoovers - McDonald 's (2011). McDonald 's Corporation. Retrieved January 6, 2011 from http://subscriber.hoovers.com/H/company360/fulldescription.html?companyId=10974000000000. Hoovers - Nestlé (2011). Nestlé USA. Retrieved January 6, 2011 from http://subscriber.hoovers.com/H/company360/fulldescription.html?companyId=43903000000000. McKay, J. (2010). Values Brewing for Starbucks Bonds. Retrieved from http://www.morningstar.com/cover/videocenter.aspx?id=339773. Papiernik, R.L. (1996). Starbucks ' profitable brew turns up heat on expansion. Retrieved from http://findarticles.com/p/articles/mi_m3190/is_n48_v30/ai_18936792/. Pearce, J., & Robinson, R. (2004). Strategic management: Formulation, implementation, and control (9th ed.). New York: McGraw-Hill. ReportLinker (2011). Starbucks Corp. Retrieved on January 6, 2011 from http://company-profile.reportlinker.com/o032293/Starbucks-Corp-.html#ixzz1ANSrky00. SEC Filing (October 3, 2010). Form 10-K. Retrieved on January 6, 2011 from http://hoovers.api.edgar-online.com/EFX_dll/EdgarPro.dll?FetchFilingHTML1?SessionID=H6ZfHpk3REQwIU6&ID=7573150. Starbucks (2011). Starbucks Corporation. Retrieved on January 6, 2011 from http://www.starbucks.com/aboutus. Starbucks Climate-change (2011). Tackling Climate Change. Retrieved on January 6, 2011 from http://www.starbucks.com/responsibility/environment/climate-change. Starbucks Diversity (2011). Tackling Climate Change. Retrieved on January 6, 2011 from http://www.starbucks.com/responsibility/diversity Starbucks Financial Release Starbucks News (2010). Starbucks Outlines Blueprint for Multi-Channel Growth. Retrieved on January 6, 2011 from http://news.starbucks.com/article_display.cfm?article_id=476. Starbucks Next Chapter. (2011). Looking Forward to Starbucks Next Chapter. Retrieved on January 6, 2011 from http://www.starbucks.com/blog/looking-forward-to-starbucks-next-chapter. Starbucks Responsibility (2011). Our Goal. Retrieved on January 6, 2011 from http://www.starbucks.com/responsibility/sourcing/farmer-support. Starbucks Scorcecard (2009). Global responsibility scorecard. Retrieved on January 6, 2011 from http://assets.starbucks.com/assets/ssp-g-p-scorecard.pdf. Starbucks Values. (2011). Business Ethics and Compliance. Standards of Business Conduct. Retrieved on January 6, 2011 from http://assets.starbucks.com/assets/sobc-english-2010.pdf. Starbucks Vision (2004). Message from Howard: FY10 Q4 and Year End. Retrieved on January 6, 2011 from http://www.starbucks.com/partners/msg-howard-fy10q4. The Huffington Post. (2009). Starbucks Plans Value Meals To Compete In Tough Economy. Retrieved on January 6, 2011 from http://www.huffingtonpost.com/2009/02/03/starbucks-to-take-bucks-o_n_163410.html.

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