Preview

Stakeholder Relationship Governance

Powerful Essays
Open Document
Open Document
2454 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Stakeholder Relationship Governance
Roles of stakeholders
Every organisation has stakeholders. Examples of stakeholder groups (beyond stockholders) are employees, suppliers, customers, creditors, competitors, governments, and communities. They often affect the corporation, law and markets but actually it consists of senior management, managers and employees. In this assignment, we will discuss role of stakeholders in terms of identification of learning and development within organisation, what is the nature and application of the practice of learning and development in context of relevant theories and models. Before describing anything, we need to understand the actual meaning of ‘stakeholders’ term. The term "stakeholder" appears to have been invented in the early '60s as a deliberate play on the word "stockholder" to signify that there are other parties having a "stake" in the decision-making of the modern, publicly-held corporation in addition to those holding equity positions. Professor R. Edward Freeman, in his book Strategic Management: A Stakeholder Approach (Pitman, 1984), defines the term as follows:
“A stakeholder in an organization is (by definition) any group or individual who can affect or is affected by the achievement of the organization 's objectives” (cited in Freeman, 2010).
The classic definition of a stakeholder is ‘any group or individual who can affect or is affected by the achievement of the organisation’s objectives’. At its broadest and most ambitious, the stakeholder concept represents a redefinition of all organisations: how they should be conceptualised and what they should be (Friedman and Miles, 2006, pp. 1–2). Yamak and Süer (2005, p. 111) state that CSR has emerged as a major topic following recent corporate scandals, which may also be interpreted as the demise of shareholder theory (a manager’s duty is to maximise shareholders’ returns) and the rise of stakeholder theory. The shareholder theory and the stakeholder theory are two patterns that stand out as



References: * Baker, S. &C Mouncey, E (2003) “The market researcher 's manifesto”. International Journal of Market Research, 45, p. 425 * Beer, E * Bhasa MP. (2004). “Global corporate governance: debates and challenges”. Corporate Governance 4(2): 5–17. * Blazevic, V & Lievens, A. (2008) “managing innovation through customer co-produced knowledge in electronic services: an exploratory study”. Journal of the Academy of Marketing Science, 36, pp. 138-151. * Chadwick, S. (2006) “Client driven change. The impact of changes in client needs on the research industry”. International Journal of Marketing Research, 48, 4, pp. 391-414. * Cooper R.G. (2008) “The stage-gate idea-to-launch-process - update. What is new and NexGen systems?” Journal of Product Innovation Management; 25, 3 (May), pp. 213-232. * Cooper, R.G. (1999) “new products: what distinguishes winners?” Research Technology Management, 10, 2, pp. 27-31. * Donaldson, T. and L. E. Preston: (1995), ”The Stakeholder Theory of the Corporation: Concepts, Evidence, and Implications”, Academy of Management Review 20(1), 65–91. * Earnst, H. (2002) “Success factors of new product development: a review) the empirical literature”. International Journal of Management Reviews, 4, 1, pp. 1—40. * Elkington, J.: (1998), “Cannibals with Forks: The Triple Bottom Line of 21st Century Business”(New Society Publishers, Gabriola Island, BC/Stony Creek, CT). * Freeman, R. E. (2010) “Strategic Management: A Stakeholder Approach” Cambridge University Press. * Freeman, R. E. and D. R. Gilbert: (1989), “Corporate Strategy and the Search for Ethics” Prentice-Hall, Englewood Cliffs, NJ. * Friedman AL, Miles S. 2006. Stakeholders: Theory and Practice. Oxford University Press: Oxford. * Karkkainen, H., Piippo, P, Puumalainen, K. & Tuominen, M. (2001) “Assessment of hidden and future customer needs in Finnish business-to-business companies”. R&D Management. * Leonard-Barton, D.A. & Rayport, J. (1997) Spark innovation through empathie design.Harvard Business Review, 75, 6, pp. 102-113. * Matthing, J., Sanden, B. & Edvardsson, B. (2004) “New service development: learning from and with customers”. International Journal of Service Industry Management, 15, 5, pp. 479-489. * Pless, N.M. and Maak, Th. (2005), “Relational Intelligence for Leading Responsibly in a Connected World” , in K. M. Weaver (ed.), Proceedings of the Sixty-fifth Annual Meeting of the Academy of Management. * Roberts, D.L., Baker, S. &C Walker, D. (2005) “Can we learn together? Co-creating with consumers”. International Journal of Market Research, 47, 4, pp. 407-427. * Smircich, L. and G. Morgan: (1982), ”Leadership: The Management of Meanings”, Journal of Applied Behavioural Science 18, 257–273. * Stuart H. (1999). “Towards a definitive model of the corporate identity management process. Corporate Communications”: An international journal. * The Body Shop: (2004), “What is community trade?” Online Available: http://www.thebodyshopinternational .com /web /tbsgl /values_sct_what.jsp. * Ulwick, A.W. (2002) Turn customer input into innovation. Harvard Business Review, January, 80, 1, pp. 91-97. * Vargo, S.L. & Lusch, R.F. (2004) “Evolving to a new dominant logic for marketing”. Journal of Marketing, 68, 1, pp. 1-17. * Wicks, A. C., D. R. Gilbert, Jr and R. E. Freeman: (1994), “A Feminist Reinterpretation of the Stakeholder Concepts” , Business Ethics Quarterly 4(4), 475–497. * Yamak S, Süer O. 2005. State as a stakeholder. Corporate Governance 5(2): 111–120.

You May Also Find These Documents Helpful

  • Better Essays

    Holden australia

    • 1226 Words
    • 5 Pages

    1)In today’s competitive marketplace where there is an increasing level of competition and decreasing product life cycles, product innovation has been identified as the key to a firm’s success (Slater, Mohr, & Sengupta, In Press).2) By seeking new or better solutions to customer problems, new product development can both transform existing markets and create new ones. 3)Without innovation, incumbents will slowly lose their markets as rivals may innovate past them (Hauser, Tellis, and Griffin, 2006). Miron-Spektor, Erez, and Naveh (2011) 4)further suggest that many firms today face immense pressures to pursue innovation to respond to the constant changes in customer requirements, and in particular to develop radical innovations that will draw the market spotlight, thus capturing more market share.…

    • 1226 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    Kotler, P., Adam, S., Denize, S. & Armstrong, G. 2009, Principles of marketing, 4th edn, Pearson Prentice Hall.…

    • 2617 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    A stakeholder in a business is any individual or group with an interest in the decisions made by that company. Some of the stakeholders are internal to the business, such as its employees. Some are external to the business such as Google users. The key stakeholders in a business are customers, suppliers, employees, local and national communities and government.…

    • 414 Words
    • 2 Pages
    Good Essays
  • Better Essays

    Stakeholders are any person, crowd or professional with an entrusted concern in the victory of an association. A stakeholder is usually worried with an institute conveying proposed effects and gathering its monetary…

    • 1071 Words
    • 5 Pages
    Better Essays
  • Good Essays

    A stakeholder is an individual or group with an interest in the success of a business in delivering intended results and sustaining the capability of the company’s products and services. Well basically stakeholders are groups of people with an interest/concern about the progress of a business.…

    • 1122 Words
    • 5 Pages
    Good Essays
  • Good Essays

    The local community will have an interest in McDonalds as they will want to ensure McDonalds has a positive influence on their community, for example the community would want the franchise business to provide jobs for the unemployed locals or they would want McDonalds to support local projects. To summarise, the local community are important stakeholders and have an interest in McDonalds for a range of different reasons.…

    • 795 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Stakeholder analysis is the identification of who has interest in an organization, an assessment of those interests, and an analysis of the ways in which those interests affect organizational viability. It is the systematic identification of key stakeholders and appraisal of their influence and posture towards bringing about of a particular future. An analysis helps identify the goals and roles of different interest groups, and formulate appropriate forms of engagement with these groups, thus potentially sculpting the strategies and tactics of a firm.…

    • 528 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    A stakeholder is someone who is interested in a company or business, e.g. Tesco; they can either be an internal or external customer to the business. They may also be affected in a situation that happens to the company because they them selves may of given and invested money into the company or may just be interested in it and use it quite often. They can either have direct or indirect control of the business, internal usually being direct while external being indirect control of the business. Key stakeholders are those who draw in resources such as money and supplies to the business; these are the customers, employees, the government, suppliers and the community.…

    • 4260 Words
    • 18 Pages
    Good Essays
  • Satisfactory Essays

    Role of Stakeholder Paper

    • 676 Words
    • 3 Pages

    Stakeholder is someone who has an interest in the well being of the organization. A Stakeholder can be defined as a person, group, or organization that may have either a direct or indirect stake in an organization and can be affected by the actions, objectives, and policies of the organization or have an effect on the actions, objectives and policies and organization may take (Business Dictionary, 2012). Stakeholders are essential to the growth of any organization because of the role each one of the stakeholders plays. Stakeholders can be internal; internal is someone who works for the organization who provides an important service for the organization. A stakeholder can also be external as well; external can be someone who invest money into the organization but is not involved in the day to day running of the organization. It is important to understand the roles and the influence that a stakeholder has in implementing a quality management process. For one to understand the importance a stakeholder plays in implementing the process one would have to understand and really what a stakeholder is and the role they play in the implementation of the quality management…

    • 676 Words
    • 3 Pages
    Satisfactory Essays
  • Best Essays

    15. Seybold, Patricia B. (2006). Outside Innovation: How Your Customers Will Co-Design Your Company’s Future, pages 355 -357, Harper Business;…

    • 3481 Words
    • 14 Pages
    Best Essays
  • Good Essays

    Case Study: Lion Air

    • 759 Words
    • 4 Pages

    In the traditional view of a company, the shareholder view, only the owners or shareholders of the company are important, and the company has a binding fiduciary duty to put their needs first, to increase value for them. Stakeholder theory instead argues that there are other parties involved, including employees, customers, suppliers, financiers, communities, governmental bodies, political groups, trade associations, and trade unions. Even competitors are sometimes counted as stakeholders – their status being derived from their capacity to affect the firm and its stakeholders. The nature of what is a stakeholder is highly contested (Miles, 2012) , with hundreds of definitions existing in the academic literature (Miles, 2011)…

    • 759 Words
    • 4 Pages
    Good Essays
  • Best Essays

    Further there will be explanation of Managerial stakeholder theory. The concept of stakeholder theory has got popularity among corporate world, managers, media and academics. Concept of Stakeholder management theory is very much related to business ethics and it has dominated the literature of business ethics. In doing business values become a necessary part of the organization and stakeholder theory starts from this assumption. Stakeholder theory explains the behavior of managers towards their stakeholders and also tells us how the managers want to do the business. The theory also clears that what kind of relationship managers want with their stakeholders and what kind of relationship they should have (Aarhus School of Business 2004).…

    • 2985 Words
    • 12 Pages
    Best Essays
  • Satisfactory Essays

    Stakeholder Theory can be applied to enterprises’ management, the applied research in this area mainly includes the following aspect: corporate governance, financial management, performance assessing, ethic management, and value chain strategy.…

    • 127 Words
    • 1 Page
    Satisfactory Essays
  • Good Essays

    Best Snacks Problem Solution

    • 3716 Words
    • 15 Pages

    Davila, T., Estien, T.J., & Shelton, R. (2006). Making Innovation Work: How To Manage It,…

    • 3716 Words
    • 15 Pages
    Good Essays
  • Satisfactory Essays

    Stakeholder Theory

    • 672 Words
    • 3 Pages

    The normative core ideas in which drive stakeholder theory helps a business understand why, and how to, follow the theory. It starts out by exploring Kantian capitalism, in which has a main idea of balancing the stakeholder’s interest, as well as ensuring that the people related to the company, should not be seen “as a mere means”, but “as an end”. Following, Freeman talks about implementing personal projects within companies, which should allow stakeholders to work together, toward common objectives and individual rights. The feminist theory is another normative core idea, where stakeholders are part of the “web”, or network of the company. This would allow management to branch out care to the stakeholders by managing relationships and “getting people to work together to create value”.…

    • 672 Words
    • 3 Pages
    Satisfactory Essays